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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SalesOutlook

    Score9.5 out of 10
    N/AN/AN/A

    Talisma Social CRM

    Score3.4 out of 10
    N/ATalisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
    Pricing
    SalesOutlookTalisma Social CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SalesOutlookTalisma Social CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    SalesOutlookTalisma Social CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    8.6
    3 Ratings
    11% above category average
    Talisma Social CRM
    5.6
    1 Ratings
    32% below category average
    Customer data management / contact management10.03 Ratings8.01 Ratings
    Workflow management9.02 Ratings6.01 Ratings
    Territory management8.83 Ratings6.01 Ratings
    Opportunity management9.02 Ratings4.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.23 Ratings3.01 Ratings
    Contract management7.63 Ratings4.01 Ratings
    Quote & order management7.63 Ratings5.01 Ratings
    Interaction tracking7.43 Ratings9.01 Ratings
    Channel / partner relationship management9.03 Ratings5.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    7.0
    2 Ratings
    7% below category average
    Talisma Social CRM
    4.7
    1 Ratings
    46% below category average
    Case management7.02 Ratings3.01 Ratings
    Call center management7.01 Ratings5.01 Ratings
    Help desk management7.01 Ratings6.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    7.0
    2 Ratings
    8% below category average
    Talisma Social CRM
    4.0
    1 Ratings
    62% below category average
    Lead management7.02 Ratings5.01 Ratings
    Email marketing7.02 Ratings3.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    7.3
    3 Ratings
    4% below category average
    Talisma Social CRM
    6.0
    1 Ratings
    24% below category average
    Task management7.63 Ratings7.01 Ratings
    Billing and invoicing management7.42 Ratings4.01 Ratings
    Reporting7.01 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    7.3
    2 Ratings
    4% below category average
    Talisma Social CRM
    5.7
    1 Ratings
    28% below category average
    Forecasting7.22 Ratings5.01 Ratings
    Pipeline visualization7.01 Ratings3.01 Ratings
    Customizable reports7.62 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    7.0
    1 Ratings
    7% below category average
    Talisma Social CRM
    6.3
    1 Ratings
    17% below category average
    Custom fields7.01 Ratings9.01 Ratings
    Custom objects7.01 Ratings8.01 Ratings
    Scripting environment7.01 Ratings3.01 Ratings
    API for custom integration7.01 Ratings5.01 Ratings
    Security
    Comparison of Security features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    9.0
    1 Ratings
    8% above category average
    Talisma Social CRM
    5.5
    1 Ratings
    41% below category average
    Single sign-on capability10.01 Ratings2.01 Ratings
    Role-based user permissions8.01 Ratings9.01 Ratings
    Social CRM
    Comparison of Social CRM features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    7.3
    2 Ratings
    1% below category average
    Talisma Social CRM
    4.0
    1 Ratings
    59% below category average
    Social data7.22 Ratings5.01 Ratings
    Social engagement7.42 Ratings3.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    7.5
    2 Ratings
    2% above category average
    Talisma Social CRM
    3.5
    1 Ratings
    71% below category average
    Marketing automation8.02 Ratings4.01 Ratings
    Compensation management7.01 Ratings3.01 Ratings
    Platform
    Comparison of Platform features of SalesOutlook CRM and Talisma Social CRM
    Feature
    SalesOutlook CRM
    8.0
    1 Ratings
    9% above category average
    Talisma Social CRM
    4.0
    1 Ratings
    59% below category average
    Mobile access8.01 Ratings4.01 Ratings
    Best Alternatives
    SalesOutlookTalisma Social CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SalesOutlookTalisma Social CRM
    Likelihood to Recommend
    9.0
    (3 ratings)
    4.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SalesOutlookTalisma Social CRM
    Likelihood to Recommend
    SalesOutlook
    We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
    Incentivized
    Read full review
    Talisma Corporation
    If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
    Incentivized
    Read full review
    Pros
    SalesOutlook
    • It makes it easy to transfer information
    • It is easy to view in conjunction with Outlook
    • Keeps people accountable for details in the file
    Incentivized
    Read full review
    Talisma Corporation
    • Tracks information.
    • Sorts and categorizes data.
    • A lot of flexibility.
    Incentivized
    Read full review
    Cons
    SalesOutlook
    • Does not sync all contact info
    • Does not sync all SFDC info regarding account
    Incentivized
    Read full review
    Talisma Corporation
    • Not easy to use.
    • Takes a lot of time to understand the basics.
    • Issues with data and lists.
    Incentivized
    Read full review
    Usability
    SalesOutlook
    The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
    Incentivized
    Read full review
    Talisma Corporation
    No answers on this topic
    Support Rating
    SalesOutlook
    Easy to implement and utilize. Provides the ultimate in efficiency in my workload
    Incentivized
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    Talisma Corporation
    No answers on this topic
    Alternatives Considered
    SalesOutlook
    I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
    Incentivized
    Read full review
    Talisma Corporation
    Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
    Incentivized
    Read full review
    Return on Investment
    SalesOutlook
    • Saves time.
    • Lets us focus on more important task.
    • Helps in managing client communication more effectively.
    Incentivized
    Read full review
    Talisma Corporation
    • Positive: It has helped find new leads.
    • Positive: It has helped run reports.
    • Negative: It has taken a lot of time to manage.
    Incentivized
    Read full review
    ScreenShots