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Salesmate vs. SuperOffice CRM

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Salesmate

53 Reviews and Ratings

SuperOffice CRM

5 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    SuperOffice CRM

    Score7 out of 10
    		N/ASuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications.N/A
    Pricing
    SalesmateSuperOffice CRM
    Editions & Modules
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    SalesmateSuperOffice CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits—
    More Pricing Information
    Community Pulse
    SalesmateSuperOffice CRM
    Considered Both Products
    Rapidops, Inc.
    No answer on this topic
    SuperOffice AS
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    48 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    SalesmateSuperOffice CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    8.1
    46 Ratings
    5% above category average
    SuperOffice CRM
    6.8
    1 Ratings
    13% below category average
    Customer data management / contact management10.045 Ratings8.01 Ratings
    Workflow management9.945 Ratings6.01 Ratings
    Territory management9.09 Ratings6.01 Ratings
    Opportunity management9.941 Ratings8.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.345 Ratings7.01 Ratings
    Contract management6.028 Ratings8.01 Ratings
    Quote & order management5.626 Ratings6.01 Ratings
    Interaction tracking7.839 Ratings6.01 Ratings
    Channel / partner relationship management6.930 Ratings6.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    7.7
    19 Ratings
    2% above category average
    SuperOffice CRM
    6.3
    1 Ratings
    18% below category average
    Case management7.417 Ratings7.01 Ratings
    Call center management7.918 Ratings6.01 Ratings
    Help desk management00 Ratings6.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    6.3
    44 Ratings
    18% below category average
    SuperOffice CRM
    6.5
    1 Ratings
    15% below category average
    Lead management6.743 Ratings7.01 Ratings
    Email marketing6.042 Ratings6.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    8.4
    41 Ratings
    10% above category average
    SuperOffice CRM
    6.7
    1 Ratings
    13% below category average
    Task management8.941 Ratings7.01 Ratings
    Reporting7.937 Ratings7.01 Ratings
    Billing and invoicing management00 Ratings6.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    7.6
    43 Ratings
    0% above category average
    SuperOffice CRM
    6.7
    1 Ratings
    12% below category average
    Forecasting7.831 Ratings6.01 Ratings
    Pipeline visualization7.943 Ratings7.01 Ratings
    Customizable reports7.137 Ratings7.01 Ratings
    Customization
    Comparison of Customization features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    6.9
    45 Ratings
    8% below category average
    SuperOffice CRM
    6.8
    1 Ratings
    10% below category average
    Custom fields7.344 Ratings8.01 Ratings
    Custom objects6.733 Ratings7.01 Ratings
    Scripting environment6.521 Ratings6.01 Ratings
    API for custom integration7.127 Ratings6.01 Ratings
    Security
    Comparison of Security features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    8.0
    41 Ratings
    4% below category average
    SuperOffice CRM
    7.5
    1 Ratings
    10% below category average
    Single sign-on capability7.834 Ratings7.01 Ratings
    Role-based user permissions8.239 Ratings8.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    7.0
    35 Ratings
    5% below category average
    SuperOffice CRM
    7.0
    1 Ratings
    5% below category average
    Marketing automation7.035 Ratings8.01 Ratings
    Compensation management00 Ratings6.01 Ratings
    Platform
    Comparison of Platform features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    6.3
    42 Ratings
    15% below category average
    SuperOffice CRM
    6.0
    1 Ratings
    20% below category average
    Mobile access6.342 Ratings6.01 Ratings
    Social CRM
    Comparison of Social CRM features of Salesmate and SuperOffice CRM
    Feature
    Salesmate
    -
    Ratings
    SuperOffice CRM
    6.0
    1 Ratings
    20% below category average
    Social data00 Ratings6.01 Ratings
    Social engagement00 Ratings6.01 Ratings
    User Ratings
    SalesmateSuperOffice CRM
    Likelihood to Recommend
    10.0
    (46 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (45 ratings)
    7.0
    (1 ratings)
    Support Rating
    1.4
    (42 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SalesmateSuperOffice CRM
    Likelihood to Recommend
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Mark Williams
    Managing Editor
    Read full review
    SuperOffice AS
    No answers on this topic
    Pros
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Mark Kershek
    Attorney-at-Law
    Read full review
    SuperOffice AS
    No answers on this topic
    Cons
    Rapidops, Inc.
    No answers on this topic
    SuperOffice AS
    No answers on this topic
    Likelihood to Renew
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Matthew Gehrman
    Agency Principal
    Read full review
    SuperOffice AS
    No answers on this topic
    Usability
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Adam O'Leary
    Founder
    Read full review
    SuperOffice AS
    No answers on this topic
    Support Rating
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Daniel Cragin
    Founder
    Read full review
    SuperOffice AS
    No answers on this topic
    Implementation Rating
    Rapidops, Inc.
    No - All very straightforward and simple.
    Bismark Delvillar
    Owner
    Read full review
    SuperOffice AS
    No answers on this topic
    Alternatives Considered
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Michael Eastwood
    Marketing Manager
    Read full review
    SuperOffice AS
    No answers on this topic
    Return on Investment
    Rapidops, Inc.
    No answers on this topic
    SuperOffice AS
    No answers on this topic
    ScreenShots

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.