Salesforce Employee Service Management vs. Zywave Wrap360

Salesforce Employee Service Management

3 Reviews and Ratings

Zywave Wrap360

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesforce Employee Service Management	Score8.6 out of 10	N/A	A solution that gives employees self-service so they can take action, get support on any channel, and find resources from one central place. For HR teams, streamline employee support and processes with HR case management.	N/A
Wrap360	N/A	N/A	Zywave headquartered in Milwaukee offers Wrap360, an interactive, online wrap SPD and wrap plan document generator. Wrap360 is maintained by experienced attorneys and a major ERISA law firm to ensure accurate information.	N/A

Pricing

Salesforce Employee Service Management

Wrap360

No answers on this topic

No answers on this topic

Pricing Offerings
Salesforce Employee Service Management	Wrap360
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	Salesforce Employee Service Management	Wrap360
Likelihood to Recommend	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Salesforce Employee Service Management	Wrap360
Likelihood to Recommend	Salesforce It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends. Incentivized Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Pros	Salesforce Good interface Simple and concise User-friendly Incentivized Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Cons	Salesforce The change requests page could be better The process for the incident lifecycle could be a little simpler Search options could be improved a bit Incentivized Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Alternatives Considered	Salesforce It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents. Incentivized Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
Return on Investment	Salesforce Reduces time to resolve incidents Enables to get a good overview of the change Improves employee involvement and productivity Incentivized Benhur Dharmaseelan Senior Infrastructure Engineer Read full review	Zywave No answers on this topic
ScreenShots