Salesflare vs. Yesware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesflare
Score 6.0 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Yesware
Score 7.3 out of 10
N/A
Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.
$19
per month
Pricing
SalesflareYesware
Editions & Modules
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Pro
$19
per month
Premium
$45
per month
Enterprise
$85
per month
Offerings
Pricing Offerings
SalesflareYesware
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.Annual plans save up to 23%.
More Pricing Information
Community Pulse
SalesflareYesware
Features
SalesflareYesware
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesflare
8.1
Ratings
5% above category average
Yesware
-
Ratings
Customer data management / contact management8.80 Ratings00 Ratings
Workflow management8.70 Ratings00 Ratings
Territory management5.10 Ratings00 Ratings
Opportunity management8.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings00 Ratings
Contract management10.00 Ratings00 Ratings
Quote & order management6.10 Ratings00 Ratings
Interaction tracking8.80 Ratings00 Ratings
Channel / partner relationship management8.20 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesflare
8.3
Ratings
10% above category average
Yesware
-
Ratings
Case management9.00 Ratings00 Ratings
Call center management7.00 Ratings00 Ratings
Help desk management9.00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesflare
8.7
Ratings
14% above category average
Yesware
-
Ratings
Lead management8.70 Ratings00 Ratings
Email marketing8.80 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesflare
8.0
Ratings
5% above category average
Yesware
-
Ratings
Task management8.00 Ratings00 Ratings
Billing and invoicing management8.00 Ratings00 Ratings
Reporting8.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesflare
8.2
Ratings
8% above category average
Yesware
-
Ratings
Forecasting7.90 Ratings00 Ratings
Pipeline visualization9.00 Ratings00 Ratings
Customizable reports7.80 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesflare
8.7
Ratings
15% above category average
Yesware
-
Ratings
Custom fields8.10 Ratings00 Ratings
Custom objects10.00 Ratings00 Ratings
API for custom integration8.10 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Salesflare
8.1
Ratings
3% below category average
Yesware
-
Ratings
Single sign-on capability8.10 Ratings00 Ratings
Role-based user permissions8.00 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesflare
8.5
Ratings
15% above category average
Yesware
-
Ratings
Social data8.80 Ratings00 Ratings
Social engagement8.10 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesflare
8.9
Ratings
19% above category average
Yesware
-
Ratings
Marketing automation8.80 Ratings00 Ratings
Compensation management9.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesflare
8.9
Ratings
19% above category average
Yesware
-
Ratings
Mobile access8.90 Ratings00 Ratings
Best Alternatives
SalesflareYesware
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesflare
Salesflare
Score 6.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Mailtrack
Mailtrack
Score 9.6 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Groove, a Clari company
Groove, a Clari company
Score 6.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesflareYesware
Likelihood to Recommend
9.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
7.0
(0 ratings)
Support Rating
9.0
(0 ratings)
8.2
(0 ratings)
User Testimonials
SalesflareYesware
Likelihood to Recommend
Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
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Yesware has had the best deliverability of all the email senders I've used (beating Mixmax, Apollo, GMass). Yesware is perfect for sales teams sending outbound. It's not well suited for sending marketing campaigns/newsletters. It's great for startups/SMBs/early mid-market companies on the Premium team for sales teams <10. I haven't experienced the enterprise option, but for small teams it's hard to beat.
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Pros
  • Workflows are easy to create and very effective for bulk messaging.
  • I like the email templates that I can set up and re-use - very convenient!
  • The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
  • I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
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  • Personalization- Yesware does a great job at allowing you to customize and edit emails in a way that allows you to send a mass amount, but still have them feel like you spent a lot of time personalizing each one. Allows you to move faster and more efficient.
  • Tracking and reporting- the tracking and reporting is very detailed, clear and concise. Allowing you to gain insight into how well your emails are doing in terms of open rates, clicks and reply's. This is extremely helpful for testing out different subject lines and email copy to find out what emails are the most successful and why.
  • It is all around easy to use- does not require much training on the tool, if at all. Easy to navigate and set up through Salesforce. Any member of your team can use it to their advantage and hit the ground running very quickly.
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Cons
  • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
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  • We don't use Yesware's dialer tool because it doesn't measure up to the quality or speed of their competitors
  • Yesware has kept on a legacy tool, 'MailMerge' which is essentially duplicative to the main tool 'Campaigns', but has one neat feature that allows us to 'CC' another recipient, which is useful we want to reach out to two people at the same account
  • Yesware makes sure that users don't add the same prospect to multiple email/call campaigns, but it does not offer that safety measure across users, so theoretically, two sales/marketing reps can be reaching out to the same person
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Likelihood to Renew
No answers on this topic
I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
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Usability
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
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Support Rating
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
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Alternatives Considered
The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Pipedrive. With the same easy-to-use, low-barrier approach to getting started, it ups the ante when dealing with data, enriching and automating it.
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WE were looking for a sophisticated tool to solve our outbound efforts and one name keep popping up. Outreach. We tried to set up meetings with them but they discovered us over an email and told us that someone from my org tried to look for their solution however it is not best suited. I replied, that I would still like to look at their tool to understand if this could solve our newly created team for outbound but they decided not to move onto a demo as not having Salesforce kinda was a deal-breaker for them. Hence, we decided to stick to Yesware as we thought it solved our problem, and outreach maybe just looks for Enterprise level customers.
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Return on Investment
  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
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  • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
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ScreenShots

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates