Sage Accounting vs. ScaleFactor

Pastel also helps users to save time when it comes to bank and supplier reconciliations. Capturing into pastel is also easy. The merit of pastel is that it is very efficient and simplifies most of the financial accounting and human resource management tasks. I have discovered that some long batches (more than 2000), if posted during peak hours, tend to fail during posting and resume later, but at this point, doubling, trebling, or even quadrupling transactions.

Incentivized

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more. ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.

Incentivized

• Bank integration - being able to extract banking transaction into Sage Accounting.
• Allocation rules - transactions are auto-allocated once allocation rules have been set up. This is a great time-saver.
• Flexibility - the ability to view transactions, click on them to the allocation point and rectifying if required saves having to create journals, and therefore time. General ledgers therefore stay cleaner and more user-friendly.

Incentivized

• Delivering accurate financials quickly at the close of each month.
• Getting small business's organized and set up for success.
• Providing infrastructure and support at a fraction of the price of in-house talent.

Incentivized

• I find it difficult to record journals in cloud accounting. Maybe I just don’t have the knowledge.
• It’s important to export all unrecorded sync bank transactions to Excel to send to clients to explain the payment receipts before being posted. This function is not available on the cloud and makes life harder, having to call out the transactions to clients over the phone.

Incentivized

• Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
• Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!

Incentivized

I could not live without Sage Accounting, it has become an integral part of my everyday. The more I have used Sage Accounting the more I have fallen in love with it. I am excited to be part of this ever-evolving accounting system that has grown from strength to strength, making life easier is something Sage does so well.

Sage Accounting is built for the business owner/user and not the accountant, it therefore guides the user and thus detailed accounting knowledge and experience is not a necessarily a prerequisite . It offers a monthly price and therefore no significant up front spend and it tailorable to your business with useful dashboards that again you can tailor to instantly see what's important to you.

ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.

Incentivized

Sage has been always available when I want it. If there is any maintenance work to be done by the Sage team, you are told well in advance. Maintenance is generally carried out late at night or before the day begins for most of us. It continues to be the most reliable software I use.

Performance is top notch, if it is not, it is probably your wi-fi connection. It has happened that pages load slowly because of an error on Sage side but almost never. Overall reports load fine, the site is fast, navigation is fine. I have a client that has so many invoices, it is slow or gets stuck when you try to load a report for a whole year but it is just too many invoices, it makes sense. Just take 2 report for 6 months and combine them, its not an issue for me. I am happy with Sage Accounting's performance.

Incentivized

The support is world class - never ever during 30 plus years in business I have received such helpful, knowledgeable and genuine support as I have from Sage. At Sage people matter and i can chat to someone safe in the knowledge that they will actually listen and assist. This also backed up by huge online portfolio of help and resources

Not sure if support is still available.

Incentivized

Staff are always friendly, and patient, always work at a speed that suits you. You are never rushed, and In only a short time they seem to be able to help you make great strides. It has been a pleasure not a chore, learning how SAGE Accounting works and benefits me and the company.

I find the online training was very informative and they answered all my questions. I am also certified in Sage One and provided online training in the program which I have set up several people on and they love how it keeps them organized.

The clients' business owner worked with Sage on implementation before I began working for them. After consultation with them it is clear the process was quickly performed and without complication. The key takeaway was that Sage is seen as a partner to the business. That said, it was always necessary to engage with an accountant such as myself to extract the best out of the software.

The first integration we had created for our product was with QuickBooks Online. There was a fair amount of work put in to create this solution, and a huge amount of testing to make sure it works properly. Once Sage Accounting had an API available for integration, we included this as well, as a fair number of our customers use Sage products. While there were challenges coming from the difference between product APIs, Sage Accounting was overall easier to implement, and more straightforward with actions and expected outcomes.

Incentivized

Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.

Incentivized

You can use Sage in your company for various aspects/positions such as bookkeepers, invoicing clerks, accountant, purchasing etc. Everyone can have their own user login and permissions can be set that specific people can do specific jobs without being able to access other peoples progress or accounts of the company.

Incentivized

• Being cloud-based, meaning I can work from anywhere, has had a massive ROI, as I am no longer tied to the office.
• CoPilot has meant we can spend more hours creating work for our business than chasing for payments.
• Statement Runs mean we do not have to spend half a day carrying out the tasks individually.

Incentivized

• Increase productivity.
• Help financial management.

Incentivized