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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sabre Red Workspace

    Score9.2 out of 10
    N/ASabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.N/A

    Zoho Bookings

    Score9.9 out of 10
    N/AZoho Bookings is an appointment scheduling software that helps individuals and teams across industries book meetings and services.

    $8

    per month per user

    Pricing
    Sabre Red WorkspaceZoho Bookings
    Editions & Modules
    No answers on this topic
    Basic
    $8
    per month per user
    Premium
    $12
    per month per user
    Offerings
    Pricing Offerings
    Sabre Red WorkspaceZoho Bookings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to a 25% discount available for annual billing.
    More Pricing Information
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    Sabre Red WorkspaceZoho Bookings
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    User Ratings
    Sabre Red WorkspaceZoho Bookings
    Likelihood to Recommend
    9.6
    (5 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Sabre Red WorkspaceZoho Bookings
    Likelihood to Recommend
    Sabre
    If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.
    Incentivized
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    Zoho
    I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.
    Incentivized
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    Pros
    Sabre
    • Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
    • Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
    • Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.
    Incentivized
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    Zoho
    • Global booking with automated time zone adjustments
    • Booking payment management
    • Synchronizing to Calendar
    • Integrating with CRM
    Incentivized
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    Cons
    Sabre
    • Sabre does not have a well-working support system. Most calls require you to pay Sabre just for assistance within the system.
    • Sabre has a very large learning curve. It is very specific to itself - it is unlike other software and requires memorizing a lot of keystrokes.
    • Sabre is all in code and text-speak, so it is often difficult to understand.
    Incentivized
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    Zoho
    • Customization.
    • Custom workflow automation.
    • Robustness of features.
    Incentivized
    Read full review
    Likelihood to Renew
    Sabre
    No answers on this topic
    Zoho
    It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
    Incentivized
    Read full review
    Usability
    Sabre
    No answers on this topic
    Zoho
    Some of the integrations and features are harder to set up. Once everything is set up its fairly straightforward, but if like ATI you have multiple branches or departments utilizing Bookings, you would need to set up separate booking sites for each office/salesperson
    Incentivized
    Read full review
    Support Rating
    Sabre
    In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
    Incentivized
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    Zoho
    A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
    Incentivized
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    Alternatives Considered
    Sabre
    Error Free Functionality, More Availability and Much better in speed
    Read full review
    Zoho
    I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
    Incentivized
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    Return on Investment
    Sabre
    • Overall for the business, it allows us to profit on international flights, where outside of Sabre we would not earn anything. We can earn percentages on certain international flights for booking or add commissions to base prices not posted elsewhere.
    • Sabre creates a barrier to entry for new agents and keeps agents from committing to the business.
    • Sabre gives base prices for agents that are significantly less than those found to a normal user, searching for a flight. This allows for sometimes very high added commissions (upwards of $500 per ticket) while also providing a lower cost to the customer, keeping them working with you in the future.
    Incentivized
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    Zoho
    • Organizational efficiency improved by 33%
    • Conversion rate from bookings improved
    • Increase in booking numbers
    Incentivized
    Read full review
    ScreenShots

    Zoho Bookings Screenshots

    Screenshot of the four different event types available when offering appointments.Screenshot of where to send appointment notifications as WhatsApp messages directly from a business number. Reschedule, cancel, or book another appointment from WhatsApp messages.Screenshot of where schedules sync by connecting calendars, preventing double-booking.Screenshot of the interface to create workflows to automate tasks around appointments.Screenshot of the interface where team members' available times can be combined, or panel meetings can be created where customers can meet with multiple hosts.