RXNT vs. TotalMD

For my psychiatric telehealth practice, RXNT is just about perfect! Once the patient paperwork packet was completed, the portal is opened and my encounter templates were up and ready to use - I could spend time actually listening to the patient because my paperwork pulls into the chart and subsequent visits can be duplicated/updated easily. It just takes time to get everything completed and ready for use. I didn't have much down time between switching my EMRs which was a little stressful trying to get patient charts moved and my paperwork built.

Incentivized

To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.

Incentivized

• Patient portal, communications with patients and an easy to use platform for communciation.
• Auto posting features and claim scrubbing tools.
• Claim management and the ability to easily work to correct claims errors, rejections, and denials.
• Easy customizable reporting tools for administrative analysis on our perfromance.

Incentivized

• Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
• Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
• Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.

Incentivized

• The ads are very annoying and distracting. I would like to see these removed.
• Sometimes when using the prescribing feature, the list of meds is unscrollable. This is likely a glitch that could be fixed.
• Same thing after choosing a pharmacy. The preview page of Rx is unscrollable, making it impossible to see all of them. Would like to see this fixed as well.
• Would like to be able to add more templates under the macros but it is not clear how to do this.

Incentivized

• Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
• Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.

Incentivized

This is exactly what we needed and I can’t think of of another system that can give us better service and customer support for a better price.

Incentivized

Having used other systems, there are still items I would like to see added to this platform. Additional forms, understanding of how to load those forms into the system. Ability for clients to access those forms. And the ability to upload forms that are coming in externally. This would be helpful.

Incentivized

We have not had any issues being able to connect.

Incentivized

No issues at all. We could not be happier with this system

Incentivized

Super quick response to any questions I have had

Incentivized

Gabrielle and all the rest of our trainers were great!

Incentivized

It was fantastic! The training was easy and everyone was very helpful and knowledgeable throughout the whole process

Incentivized

RXNT offers better quality and more customization for the cost. Valant was very expensive regardless if you wanted a few features or the entire EHR. eClinical Works is easy to duplicate records but then it can take a while to update with current information. And their updated version...you might need a magnifying glass especially if you are using on a laptop. I love the larger font and overall appeal of RXNT much better

Incentivized

[We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.

Incentivized

It fits our needs perfectly

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I can’t saw enough about how great everyone was

Incentivized

• RXNT has allowed us to ramp up bringing on new clients from an average of 90 to 120 days to under 60 days.
• We have save an average of 3-5 hours per month on admin costs due to the extensive, easy to understand reporting tools.
• Clean claim accuracy has risen by an additional 7% using RXNT.

Incentivized

• Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
• Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.

Incentivized