Rubrik vs. Trend Micro ServerProtect

Rubrik is great for large enterprises but might not fit the best for smaller sized companies with low backup demands. We have had to restore virtual machines quickly , and Rubrik's quick mount on solid state was tremendous at getting the client back running. The only negative is the mac address changed even though we had checked retain mac. We had to go back into vmware and set it.

Incentivized

I have found that most AV/Malware protection servers have quite a bit in common. I bought this specifically to reduce issues that can happen with agent based AV on virtual servers. The host based setup was very difficult and even once implemented it was difficult to keep it running well. Support was not great. They really expected a high level of competency in the advanced features. In the end, using it as a standard agent based install was much easier to install and manage. It's very effective and the performance hit from running all the agents and during the updates is really minimal.

Incentivized

• Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
• Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
• Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.

Incentivized

• It has been very effective at protection. Nothing has gotten by it in three years.
• It's pretty easy to install in agent based mode.

Incentivized

• Reporting and creation of custom Reports
• Orchestrated Recovery is not available for Nutanix AHV yet
• Threat Hunt Investigations in YARA rules are difficult to find documentation on how to write.
• Data Protection All "Search Across Rubrik" doesn't encompass files/folder you have to specify the brick to search for that to restore.

• Trend Miro ServerProtect required to improve to mange the logs collected from storage devices as some time false positives comes in picture .
• Pricing is based on per user Or Terabytes Storage, but in-case client wants users based say 50 users that should be competitive rather than multiply by per users ,their should be Slab pricing .

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.

Incentivized

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.

Incentivized

My experience with support has not been great. They really had lots of prerequisite work and information gathering requirements before really getting involved. I have no problem doing needed work but I just felt a support person could do things more quickly and spare me so much challenge that was unnecessary. The website has good access to updates and knowledge base information but it was a bit limited in scope.

Incentivized

Very easy to take in and pass on.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

Selected Rubrik due to API driven, modern easy to use interface and appliances in a scale out architecture with a secure file system protecting backup data

Incentivized

Trend Micro ServerProtect is one of best solution to ensuring their customers are successful with their security needs & provide trusted, Proven support services & training tailored for all of customers .

Incentivized

Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized

• Trend Micro server Protect Commercially viable & Technically scalable solution
• One of the best product among its peers

Incentivized