Rosetta Stone Language Learning Software vs. Salesforce Education Cloud

To be honest, the software is a bit expensive, especially compared with some free apps. But I think it's worth it. On my end, I need to live and work in a bilingual city, I would need to learn how to use French in real life, and Rosetta Stone provides real conversation, animation, cartoon or illustations to show us how to actually use this language, I really appreciate it! We all know French has a lof of liaison, if I only learnt the grammer from the book, I could barely understand what they are talking about, but Rosetta Stone is good, the speed and liaison matches what people speak in real life, I could understand 40% of talk in French by only learning in Rosetta Stone for 1 year. Maybe I'm not a fast learner but I'm already satisfied! However it has some issues, as I mentioned above, the app needs some UI update, and I need to be really close to my mic so it can record my voice properly.

Incentivized

Well suited:

1. Groups that need to integrate their CRM with other partners: many education institutions use Salesforce!
2. Groups with huge student populations now, or expected in the future.
3. Groups that have resources for custom Salesforce development, like an in-house Salesforce Developer role.

Less appropriate:

1. If you expect your company/school will have a limited number of students.
2. If you set up Salesforce to use ONLY Leads or only Contacts, not both. What happens if you have a student re-enroll? How do you handle losing data when converting a Lead to a Contact? If you don't have good answers for these in advance, you'll want to use only Leads or only Contacts to track each student.

Incentivized

• Tracks user interaction
• Customer service availability
• Accessibility

Incentivized

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

Incentivized

• One has to have a high speed Internet connection to use Rosetta Stone. Not everyone has that.

• Reports - Comes with no out of the box reports.
• OOB functionality may be limited - important to have folks with experience customizing EDA to an organization's needs.
• Upfront cost - Implementation services (either a hired team or consultants) is imperative to make it work.

Incentivized

Rosetta Stone is a very comprehensive program with several different components. In truth after an initial orientation by a teacher, students (adults or school children) are able to use the software and navigate through its sections.

It was really so easy to sign up and get going with the whole process

Incentivized

I would have liked to give a 10 but there are some areas where Rosetta Stone could improve that would help those using it in an educational setting. That being said, I have seen such good results in my students that I feel this is a very worthwhile product. One of my biggest fears going into this new school year was that with all the changes being made to the Leaning English Language Programs in the district we might lose Rosetta Stone as a tool for our ELLs. I'm happy to say that the district also saw the value of this program.

Incentivized

People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

Incentivized

In the past, I have tried iReady, Edmentum, and others; however, Rosetta Stone has by and far provided the best success in my classroom with helping the newcomers and beginning English language learners. Most of the other programs did not start close enough to the basics for these students to be able to build the confidence they needed to gain success with the program.

Incentivized

Salesforce.org Education Cloud has many different functionalities that do not revolve around just the assignment and grading aspect of a student's education. They provide ways for staff to communicate with students in real-time and provide additional support, such as mental health resources, which is incredibly important. Not only is the education aspect important, but providing resources to help a student in every aspect of life is possible on Salesforce and is very useful.

Incentivized

• increases customer base due to employees more well versed in different languages
• better customer support scores, since we can now tailor to our different clientle

Incentivized

• This is always awesome to find and have companies where you can educate yourself online.
• Even when you look at things such as FOREX, this is one of the biggest industries, so it is a tell tale sign that it is well on track to the future.

Incentivized