Roomzilla vs. Zoom Rooms

great for recurring meetings on a weekly basis when we don't have to schedule it every week - automatic feature is great. ALso like how it describves the different features each room has with photo. Filters for choosing words is great too as we can see what tech is available in each room

Incentivized

User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration.

• Shows how many seats the room accommodates, what AV equipment it has, and a picture.
• Allows you to check in or end the meeting early.
• Suggests conference rooms for particular times, based on what's already been booked.
• Can integrate with Google Calendar.

Incentivized

• Zoom Rooms is built on the Zoom platform so faculty already know it and use it.
• All touch panels regardless of manufacturer have the same look and feel.
• Easy to schedule, easy to use.
• Supports a wide range of hardware from several vendors.

• When someone cancels a recurring or one-time meeting on Outlook, the reservation isn't removed on Roomzilla. It creates a two-step process for users when they reschedule meetings via Outlook.

Incentivized

• Support is prompt, but not always the most immediately knowledgable or helpful.
• Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
• Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.

Incentivized

I gave it a 9 because Roomzilla is super easy to use—even as a first-time user, I found the interface really clear. I love that we can book rooms across different sites. For someone new to CIC, it’s really helpful that the rooms show the floor number and even have a map to find them easily. Just super practical overall!

User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis.

I didn't use any support for Roomzilla.

Incentivized

It's easier to preview the room availability and co-coordinate between users from different organizations. It synchronises with tablets in each room allowing to confirm, schedule or cancel the meeting directly from the meeting room. Also allows to add multiple users and manage them from organisation level of different companies. Totally recommend.

Incentivized

I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well.

Incentivized

• It has made our meetings more seamless since we don't have to spend time walking around looking for available space.
• I use it to schedule about 15 personal meetings/week.

Incentivized

• Great value for money as used it more than planned after installation.
• Finding the use of screen share and whiteboards is becoming very popular and meant we wanted a larger screen for this. ;-)