Zoom Rooms

Zoom Rooms

19 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Zoom Rooms	Score8.7 out of 10	N/A	Zoom's conference rooms that make it easy to run or join video meetings with a tap of a button. Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enables in-person and remote participants to interact in real time. The solution also makes it simple to start a meeting, book a room, and share content.	N/A

Pricing

Zoom Rooms

No answers on this topic

Pricing Offerings
Zoom Rooms
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Zoom Rooms
Considered Both Products	Zoom Verified User Chose Zoom Rooms During the evaluation process we found Zoom Rooms to be more reliable on our network and more secure for our students. We enjoyed the controls in the system as well as the flexibility for our staff to teach within their preferences. Incentivized Helpful? Kevin Reeve Director - Teaching and Learning Technology in Information Technology at Utah State University (Higher Education, 1001-5000 employees) Chose Zoom Rooms Before using Zoom Rooms we had close to 450 endpoints of CISCO Telepresence throughout the state in classrooms and conference rooms. A good product, but could only buy CISCO hardware. No third party hardware available. Zoom innovation has moved the Zoom Room technology … Incentivized Helpful? Wenceslao Unzueta Product Manager in Customer Service at West Telco (Telecommunications, 51-200 employees) Chose Zoom Rooms Zoom Rooms was the first to use proximity technology, the use of broadband is less and the integration it has with harwdare is the simplest there is. Incentivized Helpful? John Drinkwater CTO in Information Technology at toastmasters (Professional Training & Coaching, 1001-5000 employees) Chose Zoom Rooms The biggest issue is video quality. Microsoft can reduce video quality, but I don't always see why it does this. Zoom will be at the quality of your account unless there is a significant bandwidth problem. If the quality issue ends, the video quality improves again. Microsoft … Incentivized Helpful? Verified User Chose Zoom Rooms We switched to Zoom due to the customer service quality with other vendors. Responses came slow and unblocking every country code one by one was a hassle. Incentivized Helpful? Verified User Chose Zoom Rooms It has easy of use collaboration features for meetings. Incentivized Helpful? Verified User Chose Zoom Rooms Better audio and video handling. Ease of use. We have Google as part of our Technology solutions but still purchased Zoom Workplace. Incentivized Helpful? George Dial Chief Information Officer in Information Technology at The Neenan Company (Construction, 51-200 employees) Chose Zoom Rooms Zoom Workplace is more refined, better audio and video quality and more features. We chose Zoom Workplace because more of our partners and clients felt comfortable with Zoom Workplace. Incentivized Helpful? Verified User Chose Zoom Rooms Zoom has so many more features. The breakout rooms and interpretation were critical reasons we went with Zoom. Incentivized Helpful? Ben Polen Manager IT in Information Technology at Highmark Health (Hospital & Health Care, 10,001+ employees) Chose Zoom Rooms We use Zoom for the specific use cases mentioned because it seems to be the best tool for those use cases. Other tools are in use for other use cases in our enterprise, as well as because of the pricing structure for the tool. Incentivized Helpful? Verified User Chose Zoom Rooms Both work very well, but users had more familiarity with Zoom. Incentivized Helpful? Rich Wong Director, Campus Tech in Information Technology at University of Michigan (Higher Education, 10,001+ employees) Chose Zoom Rooms Zoom Rooms is far superior from initial installation, backend management, and user experience though that seems to be changing with time as more and more products and features are added it is becoming more bloated and complicated to manage the service. Incentivized Helpful? Verified User Chose Zoom Rooms Zoom room is much more easy to use, integrates with wide range of audio visual products, supports multi screens "up to 3 screens with confidant screen" smart name tag. multi share and automated translation. Incentivized Helpful? Jason Leo Senior System Administrator in Information Technology at Versartis, Inc. (Biotechnology, 11-50 employees) Chose Zoom Rooms BlueJeans was way too expensive. Webex was stable but hard to use Incentivized Helpful? Verified User Chose Zoom Rooms We were previously with RingCentral/Mitel for our business phone solution. Switching over to Zoom Phone and integrating it with our existing Zoom account has allowed us to drop our phone expenses by over 75% AND get rid of our gigantic desk phones! Incentivized Helpful? Verified User Chose Zoom Rooms I think Zoom Rooms is probably the best Incentivized Helpful? Verified User Chose Zoom Rooms I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options … Incentivized Helpful? Verified User Chose Zoom Rooms My understanding is that we would need to upgrade this feature in Google Workspace, so there was not a significant cost savings. We felt that the meeting recordings and webinar as well as Zoom Room features in Zoom Workspace made it the better choice for us. Incentivized Helpful?
	Would buy again
	100% Would buy again 12 Answers
	Delivers good value for the price
	100% Delivers good value for the price 12 Answers
	Happy with the feature set
	100% Happy with the feature set 12 Answers
	Lived up to sales and marketing promises
	100% Lived up to sales and marketing promises 11 Answers
	Implementation went as expected
100% Implementation went as expected 12 Answers

Features

Zoom Rooms

Comparison of Performance & Compatibility of Online Events Software features of Zoom Rooms
Feature	Zoom Rooms 8.5 11 Ratings 7% above category average
High quality audio	8.710 Ratings
High quality video	8.811 Ratings
Low bandwidth requirements	8.05 Ratings

Comparison of Online Meetings / Events features of Zoom Rooms
Feature	Zoom Rooms 8.7 7 Ratings 5% above category average
Calendar integration	8.07 Ratings
Meeting initiation	8.47 Ratings
Record meetings / events	8.67 Ratings
Slideshows	10.01 Ratings

Comparison of Online Events Collaboration features of Zoom Rooms
Feature	Zoom Rooms 8.2 3 Ratings 0% above category average
Live chat	8.23 Ratings

Comparison of Online Events Security features of Zoom Rooms
Feature	Zoom Rooms 8.6 6 Ratings 6% above category average
User authentication	7.76 Ratings
Participant roles & permissions	8.06 Ratings
Confidential attendee list	10.01 Ratings

Best Alternatives
	Zoom Rooms
Small Businesses	ClickMeeting Score7.7 out of 10
Medium-sized Companies	JioMeet Score10 out of 10
Enterprises	Webex Meetings Score8.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Zoom Rooms
Likelihood to Recommend	8.6 (13 ratings)
Usability	8.3 (4 ratings)

User Testimonials
	Zoom Rooms
Likelihood to Recommend	Zoom User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration. Verified User Read full review
Pros	Zoom Zoom Rooms is built on the Zoom platform so faculty already know it and use it. All touch panels regardless of manufacturer have the same look and feel. Easy to schedule, easy to use. Supports a wide range of hardware from several vendors. Kevin Reeve Director - Teaching and Learning Technology Read full review
Cons	Zoom Support is prompt, but not always the most immediately knowledgable or helpful. Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions. Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process. Incentivized Verified User Read full review
Usability	Zoom User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis. Verified User Read full review
Alternatives Considered	Zoom I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well. Incentivized Verified User Read full review
Return on Investment	Zoom Great value for money as used it more than planned after installation. Finding the use of screen share and whiteboards is becoming very popular and meant we wanted a larger screen for this. ;-) John Drinkwater CTO Read full review
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