As per the information provided by the vendor, Rocketlane is
a platform specifically designed to cater to onboarding, implementation, and
professional services teams. The primary objective of this platform is to
enhance collaboration with customers, optimize project delivery efficiency, and
augment customer experience and accountability. Its target audience primarily
includes industries such as CS (Customer Success) and Professional Services. It
emphasizes its capability to expedite time-to…
N/A
Teamwork.com
Score 8.9 out of 10
N/A
Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Headquartered in Cork,…
$13.99
per month per user
Pricing
Rocketlane
Teamwork.com
Editions & Modules
No answers on this topic
Deliver
$13.99
per month per user
Grow
$25.99
per month per user
Free Forever
Free
Up to 5 users
Scale
Contact sales team
Offerings
Pricing Offerings
Rocketlane
Teamwork.com
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
A discount is offered for annual billing.
More Pricing Information
Community Pulse
Rocketlane
Teamwork.com
Features
Rocketlane
Teamwork.com
Project Management
Comparison of Project Management features of Product A and Product B
Rocketlane
8.4
Ratings
9% above category average
Teamwork.com
9.3
Ratings
19% above category average
Task Management
9.00 Ratings
10.00 Ratings
Resource Management
8.00 Ratings
10.00 Ratings
Gantt Charts
8.00 Ratings
9.00 Ratings
Scheduling
9.00 Ratings
10.00 Ratings
Workflow Automation
8.00 Ratings
9.00 Ratings
Team Collaboration
10.00 Ratings
10.00 Ratings
Support for Agile Methodology
9.00 Ratings
9.00 Ratings
Support for Waterfall Methodology
5.00 Ratings
9.00 Ratings
Document Management
8.00 Ratings
9.00 Ratings
Email integration
9.00 Ratings
9.00 Ratings
Timesheet Tracking
9.00 Ratings
9.00 Ratings
Mobile Access
00 Ratings
9.00 Ratings
Change request and Case Management
00 Ratings
9.00 Ratings
Budget and Expense Management
00 Ratings
9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
Status updates can be published, which can be seen by external stakeholders/clients even though they are not on Rocketlane or they have not taken Rocketlane subscriptions.
Timesheets can be easily tracked through which resource utilization can be planned.
Visualization needs to be improved, charts graphs are limited
Value stream mapping should be available to determine and prioritize the work.
Documentation should be available stepwise with export and printable facility.
It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
The web based user interface is familiar, flexible (boards, task lists, and Gantts) and feature-rich. It is simple enough for the beginner to be effective and robust enough for experienced users to gain efficiencies with advanced techniques. Reporting is intuitive and can be customized for transfer via email or to paper. Great interoperability with other tools make teamwork dependable and a good partner for the overall technology stack.
The support service provided by Teamwork is excellent, and one of the best I've experienced. This is for the following reasons: (1) The speed at which they respond to queries I raise (2) The depth of understanding they have of the product (3) The way in which they are able to understand my questions without needing me to re-explain (4) The quality of the documentation available online (5) The openness they express about current issues and downtime
I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.
Overall, it keeps our team on track ensuring that all of our projects are on time and on budget, which definitely contributes to our retention rates.
It ensures that we're tracking time on billable tasks which contributes directly to our bottom line.
Teamwork Projects also helps us better forecast when a clients project can be completed (alongside the other work our team needs to accomplish) AND it helps us more accurately quote projects in the future because we have historical time tracking data saved.