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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rocketlane

    Score9.8 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A

    SmartSuite

    Score1.2 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    RocketlaneSmartSuite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RocketlaneSmartSuite
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RocketlaneSmartSuite
    Considered Both Products
    Rocketlane
    No answer on this topic
    SmartSuite
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    18 Answers
    Features
    RocketlaneSmartSuite
    Project Management
    Comparison of Project Management features of Rocketlane and SmartSuite
    Feature
    Rocketlane
    8.4
    7 Ratings
    9% above category average
    SmartSuite
    1.0
    19 Ratings
    154% below category average
    Task Management9.07 Ratings1.019 Ratings
    Resource Management8.06 Ratings1.018 Ratings
    Gantt Charts8.06 Ratings1.015 Ratings
    Scheduling9.04 Ratings1.017 Ratings
    Workflow Automation8.07 Ratings1.018 Ratings
    Team Collaboration10.07 Ratings1.019 Ratings
    Support for Agile Methodology9.05 Ratings1.019 Ratings
    Support for Waterfall Methodology5.06 Ratings1.01 Ratings
    Document Management8.07 Ratings1.018 Ratings
    Email integration9.06 Ratings1.018 Ratings
    Timesheet Tracking9.06 Ratings1.015 Ratings
    Mobile Access00 Ratings1.018 Ratings
    Change request and Case Management00 Ratings1.017 Ratings
    Budget and Expense Management00 Ratings1.016 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Rocketlane and SmartSuite
    Feature
    Rocketlane
    -
    Ratings
    SmartSuite
    1.0
    16 Ratings
    153% below category average
    Quotes/estimates00 Ratings1.015 Ratings
    Invoicing00 Ratings1.01 Ratings
    Project & financial reporting00 Ratings1.015 Ratings
    Integration with accounting software00 Ratings1.010 Ratings
    Best Alternatives
    RocketlaneSmartSuite
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RocketlaneSmartSuite
    Likelihood to Recommend
    10.0
    (7 ratings)
    1.0
    (19 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    1.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (2 ratings)
    User Testimonials
    RocketlaneSmartSuite
    Likelihood to Recommend
    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
    Read full review
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
    Read full review
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
    Read full review
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Support Rating
    Rocketlane
    No answers on this topic
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Implementation Rating
    Rocketlane
    No answers on this topic
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
    Read full review
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Return on Investment
    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents

    SmartSuite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot