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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Retool

    Score9.3 out of 10
    N/ARetool is a UI software component library presenting a fast way to build custom internal tools, from the company of the same name in San Francisco, California.

    $10

    per month per user

    Salesforce Lightning Platform

    Score7.7 out of 10
    N/ASalesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

    $25

    Per User Per Month

    Pricing
    RetoolSalesforce Lightning Platform
    Editions & Modules
    Team
    $10
    per month per user
    Business
    $50
    per month per user
    Enterprise
    Custom Quote
    Starter
    $25.00
    Per User Per Month
    Plus
    $100.00
    Per User Per Month
    Offerings
    Pricing Offerings
    RetoolSalesforce Lightning Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RetoolSalesforce Lightning Platform
    Considered Both Products
    Retool
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    16 Answers
    Features
    RetoolSalesforce Lightning Platform
    Low-Code Development
    Comparison of Low-Code Development features of Retool and Salesforce Lightning Platform
    Feature
    Retool
    8.2
    2 Ratings
    2% below category average
    Salesforce Lightning Platform
    -
    Ratings
    Drag-and-drop Interfaces5.02 Ratings00 Ratings
    Platform Security10.01 Ratings00 Ratings
    Platform User Management8.01 Ratings00 Ratings
    Reusability8.01 Ratings00 Ratings
    Platform Scalability10.02 Ratings00 Ratings
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Retool and Salesforce Lightning Platform
    Feature
    Retool
    -
    Ratings
    Salesforce Lightning Platform
    7.6
    39 Ratings
    5% below category average
    Ease of building user interfaces00 Ratings5.939 Ratings
    Scalability00 Ratings8.837 Ratings
    Platform management overhead00 Ratings7.133 Ratings
    Workflow engine capability00 Ratings7.135 Ratings
    Platform access control00 Ratings8.836 Ratings
    Services-enabled integration00 Ratings9.036 Ratings
    Development environment creation00 Ratings7.333 Ratings
    Development environment replication00 Ratings7.531 Ratings
    Issue monitoring and notification00 Ratings7.334 Ratings
    Issue recovery00 Ratings6.331 Ratings
    Upgrades and platform fixes00 Ratings7.936 Ratings
    Best Alternatives
    RetoolSalesforce Lightning Platform
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    Zoho Creator
    Score9.5 out of 10
    IBM Cloud Foundry
    Score6 out of 10
    Medium-sized Companies
    AppSheet
    Score9 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    OutSystems
    Score7.3 out of 10
    AWS Elastic Beanstalk
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RetoolSalesforce Lightning Platform
    Likelihood to Recommend
    9.0
    (2 ratings)
    6.7
    (39 ratings)
    Usability
    9.0
    (1 ratings)
    7.3
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (15 ratings)
    User Testimonials
    RetoolSalesforce Lightning Platform
    Likelihood to Recommend
    Retool
    Works well in: Connecting directly to databases and APIs holding candidate data. Allows teams to easily drill into records from different data sources. Quick to build dashboards. It wouldn't work well without a team to actually get it set up. There is limited design/ branding, making it look very basic. Your team requires training because data can be overwritten easily. Having some knowledge with your whole team is super important, and if you work with contractors or non-tech people, this can be a huge issue.
    Incentivized
    Read full review
    Salesforce
    We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
    Read full review
    Pros
    Retool
    • Ease of use - someone with small amount of experience can use it.
    • Adaptability - you can build a lot of things with it.
    • Reliability - works quite well.
    Incentivized
    Read full review
    Salesforce
    • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
    • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
    • Parent/Child account hierarchy exists which is helpful.
    • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
    • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
    Incentivized
    Read full review
    Cons
    Retool
    • Some Retool apps can become slow to load or refresh.
    • When multiple team members work on the same app, changes can overwrite each other or break functionality.
    • The UI/UX is pretty basic.
    Incentivized
    Read full review
    Salesforce
    • Can be cumbersome: takes multiple clicks to get where you need to go
    • Lightning is slower than original Salesforce, and it is very noticeable
    • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
    Incentivized
    Read full review
    Usability
    Retool
    Because even though it is quite intuitive it is not the best tool I have ever seen.
    Incentivized
    Read full review
    Salesforce
    UI can be quite complex, but the more that is required will bring more complexity. Can handle complexity and variety very well, but makes ground-level views harder when not knowing full extent of functionality. Finding new functionalities can be difficult to pinpoint on some pages
    Incentivized
    Read full review
    Support Rating
    Retool
    No answers on this topic
    Salesforce
    Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
    Incentivized
    Read full review
    Alternatives Considered
    Retool
    We selected Retool because it offers the best balance of usability and power compared to alternatives like Appsmith, ToolJet, and OutSystems. It allows us to build much faster, with broad integrations and strong enterprise features like permissions and environment management. Competing tools were either too limited, required more engineering effort. Overall, retool support has been decent too.
    Incentivized
    Read full review
    Salesforce
    We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
    Incentivized
    Read full review
    Return on Investment
    Retool
    • Major impact - ability to build a backend system is huge.
    • Major impact - used every day by multiple people.
    • Major impact - ability to be used by less technical teammates.
    Incentivized
    Read full review
    Salesforce
    • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
    • Tracking of current jobs and relating them to past jobs is very useful.
    • More efficient use of Sales Reps time.
    • Sales Managers have good visibility into how their people are working.
    Incentivized
    Read full review
    ScreenShots