TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RepairDesk

    N/A
    Small Businesses (1-50 employees)
    RepairDesk is a repair shop management software suited for automating operations in single-store, multi-store, franchise, and mail-in repair depot businesses. The software is customizable to each particular business' workflow, and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs, wireless repair, bike repair, and small engine repairs. Using RepairDesk allows repair…

    $99

    per month per store

    Retail Pro

    Score7.9 out of 10
    N/ARetail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.N/A
    Pricing
    RepairDeskRetail Pro
    Editions & Modules
    Essential
    $99.00
    per month per store
    Growth
    $149.00
    per month per store
    Growth
    $149.00
    1 Store 1 Admin Account 75 tickets & invoices per month
    Advanced
    Custom Quote
    per month per store
    No answers on this topic
    Offerings
    Pricing Offerings
    RepairDeskRetail Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    RepairDeskRetail Pro
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
    Epicor Eagle
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RepairDeskRetail Pro
    Likelihood to Recommend
    -
    (0 ratings)
    6.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    RepairDeskRetail Pro
    Likelihood to Recommend
    RepairDesk
    No answers on this topic
    Retail Pro International
    Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.
    Read full review
    Pros
    RepairDesk
    No answers on this topic
    Retail Pro International
    • The capability of interface customization.
    • Good for small retailers.
    Incentivized
    Read full review
    Cons
    RepairDesk
    No answers on this topic
    Retail Pro International
    • Serial number tracking and reporting.
    • Serial/Batch based selling price.
    • Online reports.
    Read full review
    Likelihood to Renew
    RepairDesk
    No answers on this topic
    Retail Pro International
    First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.
    Read full review
    Support Rating
    RepairDesk
    No answers on this topic
    Retail Pro International
    Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.
    Read full review
    Alternatives Considered
    RepairDesk
    No answers on this topic
    Retail Pro International
    N/A. I wish we could switch to other products.
    Incentivized
    Read full review
    Return on Investment
    RepairDesk
    No answers on this topic
    Retail Pro International
    • It decreased the home office's efficiency because it runs too slow and always crashes.
    • At the store level, it causes cash over short/duplicate charge issues when it crashes.
    • For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.
    Incentivized
    Read full review
    ScreenShots

    RepairDesk Screenshots

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