It will suit simple small size businesses like mom and pop shops. For a mid-sized retail company with more than 100 stores, it runs way too slow and lacks a lot of functions.
Always crashes. Runs very slow. Part of this is because it does not fit the size of our company anymore.
Lack of capability to integrate with accounting software. We have to use Access tool to pull sales journal data from Retail Pro, then import to our accounting software.
First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.
Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.