RemoteCall PC/Mobile/Visual vs. SightCall for Customer Service

RemoteCall PC/Mobile/Visual

SightCall for Customer Service

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
RemoteCall PC/Mobile/Visual	Score 9.7 out of 10	Enterprise companies (1,001+ employees)	RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…	$30 per installation
SightCall for Customer Service	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	SightCall for Customer Service allows you to see what the customer sees and guide them remotely with AR-powered visual assistance.	N/A

Pricing

RemoteCall PC/Mobile/Visual

SightCall for Customer Service

Editions & Modules

RemoteCall Server: 30k+ USD
per installation
RemoteCall PC: 59.90 / month
per seat
RemoteCall PC + visual: 74.90 / month
per seat
RemoteCall PC + mobile: 79.90 / month
per seat
RemoteCall PC + mobile + visual: 129.90 / month
per seat

No answers on this topic

Offerings

Pricing Offerings
RemoteCall PC/Mobile/Visual	SightCall for Customer Service
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.

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More Pricing Information

Community Pulse
	RemoteCall PC/Mobile/Visual	SightCall for Customer Service

Best Alternatives
	RemoteCall PC/Mobile/Visual	SightCall for Customer Service
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User Ratings
	RemoteCall PC/Mobile/Visual	SightCall for Customer Service
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	RemoteCall PC/Mobile/Visual	SightCall for Customer Service
Likelihood to Recommend	Rsupport There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed. Incentivized Verified User Anonymous Read full review	SightCall No answers on this topic
Pros	Rsupport low cost. fast access. Remote mobile service. Incentivized Verified User Anonymous Read full review	SightCall No answers on this topic
Cons	Rsupport They need to invest more in advertising. Fewer users than competitors. Incentivized Verified User Anonymous Read full review	SightCall No answers on this topic
Alternatives Considered	Rsupport RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money. Incentivized Verified User Anonymous Read full review	SightCall No answers on this topic
Return on Investment	Rsupport Saved a lot of time and money. Low cost. Incentivized Verified User Anonymous Read full review	SightCall No answers on this topic
ScreenShots	RemoteCall PC/Mobile/Visual Screenshots	SightCall for Customer Service Screenshots