TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recruit CRM

    Score8.5 out of 10
    N/ARecruit CRM is an ATS+ CRM solution tailored for recruitment and executive search businesses, boasting users among recruitment firms in over 100 countries worldwide. The platform centralizes candidate, client, email, and job posting management. Its AI-powered features include resume parsing, targeted candidate matching, and built-in GPT capabilities. Its features also include automated workflows that eliminate repetitive tasks, no-code integrations with popular third…

    $100

    per month per user

    Trakstar Hire

    Score8 out of 10
    N/ATrakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
    Pricing
    Recruit CRMTrakstar Hire
    Editions & Modules
    Pro
    $100
    per month per user
    Business
    $125
    per month per user
    Business
    $150
    per month per user
    Enterprise
    $165
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Recruit CRMTrakstar Hire
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 20% discount for annual pricing on Pro and Business plans.—
    More Pricing Information
    Community Pulse
    Recruit CRMTrakstar Hire
    Considered Both Products
    Recruit CRM
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Recruit CRMTrakstar Hire
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Recruit CRM and Trakstar Hire
    Feature
    Recruit CRM
    8.7
    14 Ratings
    8% above category average
    Trakstar Hire
    8.5
    11 Ratings
    6% above category average
    Job Requisition Management9.013 Ratings8.410 Ratings
    Company Website Posting7.013 Ratings9.29 Ratings
    Publish to Social Media9.010 Ratings7.37 Ratings
    Job Search Site Posting8.010 Ratings7.58 Ratings
    Customized Application Form10.013 Ratings7.110 Ratings
    Resume Management8.014 Ratings8.810 Ratings
    Duplicate Candidate Prevention9.013 Ratings7.811 Ratings
    Candidate Search10.014 Ratings8.510 Ratings
    Applicant Tracking9.013 Ratings9.411 Ratings
    Collaboration9.012 Ratings9.410 Ratings
    Task Creation and Delegation8.013 Ratings7.88 Ratings
    Email Templates9.013 Ratings9.111 Ratings
    User Permissions8.012 Ratings8.611 Ratings
    Notifications and Alerts9.012 Ratings9.410 Ratings
    Reporting8.012 Ratings9.77 Ratings
    Best Alternatives
    Recruit CRMTrakstar Hire
    Small Businesses
    Crelate
    Score9.2 out of 10
    Crelate
    Score9.2 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    JobDiva
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Recruit CRMTrakstar Hire
    Likelihood to Recommend
    9.0
    (14 ratings)
    8.8
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    9.1
    (12 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.5
    (12 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Recruit CRMTrakstar Hire
    Likelihood to Recommend
    Recruit CRM
    Another way to describe your CRM experience is to show your skills and abilities in using CRM software and tools. For example, you can mention the specific CRM platforms or systems that you have used or are familiar with, such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics.Highlight both technical and transferable skills. Showcase your ability to collaborate with and contribute to a team in addition to your capabilities in CRM applications. This way, the interviewer can see how your skills are assets to their organization. Highlight any special certifications in CRM software you haveTalent Shortage.Attracting the Right Candidates.Targeting Passive Candidates.Engaging with Qualified Candidates.Reducing Time-to-hire.Building a Strong Employer Brand.Creating an Efficient Recruiting Process.Eliminating Bias in Hiring.
    Incentivized
    Read full review
    Mitratech
    Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
    Incentivized
    Read full review
    Pros
    Recruit CRM
    • Easy parsing Resume
    • Adding contacts, Companies, candidates with ease from Linkedin
    • setting tasks and calendar invites
    • Advanced boolean search of candidates
    • reports on Activities
    • Fully Customize system
    • Email triggers
    • contact stages
    • Hiring pipeline
    • Deals pipeline
    • Phone calling & Recording Settings
    • Deal Pipeline
    Read full review
    Mitratech
    • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
    • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
    • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
    • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
    • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
    Incentivized
    Read full review
    Cons
    Recruit CRM
    • They are adding a lot of features all the time which can be annoying
    • They are usually catching up with features that other programs have rather than being more innovative
    • Other than this, I do not really have any complaints about this software
    Incentivized
    Read full review
    Mitratech
    • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
    • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
    • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
    Incentivized
    Read full review
    Likelihood to Renew
    Recruit CRM
    No answers on this topic
    Mitratech
    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Incentivized
    Read full review
    Usability
    Recruit CRM
    There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
    Incentivized
    Read full review
    Mitratech
    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Incentivized
    Read full review
    Support Rating
    Recruit CRM
    Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
    Incentivized
    Read full review
    Mitratech
    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Incentivized
    Read full review
    Alternatives Considered
    Recruit CRM
    We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
    Incentivized
    Read full review
    Mitratech
    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Incentivized
    Read full review
    Return on Investment
    Recruit CRM
    • Huge Impact on ROI (This is going from having no ATS to having an ATS)
    • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
    • Has allowed us to maintain a relatively low cost in our tooling
    Incentivized
    Read full review
    Mitratech
    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Incentivized
    Read full review
    ScreenShots

    Recruit CRM Screenshots

    Screenshot of the dashboardScreenshot of Candidate List PageScreenshot of AI Workflow automationsScreenshot of the AI candidate matching featureScreenshot of the AI assist toolScreenshot of AI Candidate Summary