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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recruit CRM

    Score8.6 out of 10
    N/ARecruit CRM is an ATS+ CRM solution tailored for recruitment and executive search businesses, boasting users among recruitment firms in over 100 countries worldwide. The platform centralizes candidate, client, email, and job posting management. Its AI-powered features include resume parsing, targeted candidate matching, and built-in GPT capabilities. Its features also include automated workflows that eliminate repetitive tasks, no-code integrations with popular third…

    $100

    per month per user

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Pricing
    Recruit CRMSAP SuccessFactors HCM
    Editions & Modules
    Pro
    $100
    per month per user
    Business
    $125
    per month per user
    Business
    $150
    per month per user
    Enterprise
    $165
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Recruit CRMSAP SuccessFactors HCM
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 20% discount for annual pricing on Pro and Business plans.
    More Pricing Information
    Community Pulse
    Recruit CRMSAP SuccessFactors HCM
    Considered Both Products
    Recruit CRM
    Chose Recruit CRM
    We use several different systems among all of our clients. We used Zoho Recruit ourselves for many years. We have found RCRM to be MUCH more user friendly and customizable. I can't speak on the customer service for the other systems, but Zoho customer service was awful. …
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    94%
    Would buy again
    624 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    95%
    Delivers good value for the price
    468 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    92%
    Happy with the feature set
    613 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    85%
    Lived up to sales and marketing promises
    271 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    79%
    Implementation went as expected
    357 Answers
    Features
    Recruit CRMSAP SuccessFactors HCM
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    8.7
    14 Ratings
    8% above category average
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    Job Requisition Management9.013 Ratings7.9360 Ratings
    Company Website Posting7.013 Ratings7.7341 Ratings
    Publish to Social Media9.010 Ratings7.7297 Ratings
    Job Search Site Posting8.010 Ratings7.6328 Ratings
    Customized Application Form10.013 Ratings00 Ratings
    Resume Management8.014 Ratings00 Ratings
    Duplicate Candidate Prevention9.013 Ratings7.3299 Ratings
    Candidate Search10.014 Ratings00 Ratings
    Applicant Tracking9.013 Ratings7.8343 Ratings
    Collaboration9.012 Ratings00 Ratings
    Task Creation and Delegation8.013 Ratings00 Ratings
    Email Templates9.013 Ratings00 Ratings
    User Permissions8.012 Ratings00 Ratings
    Notifications and Alerts9.012 Ratings7.9349 Ratings
    Reporting8.012 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    Employee demographic data00 Ratings8.4509 Ratings
    Employment history00 Ratings8.1519 Ratings
    Job profiles and administration00 Ratings7.7495 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.0469 Ratings
    Organizational charting00 Ratings8.1532 Ratings
    Organization and location management00 Ratings7.9473 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.6289 Ratings
    Payroll Management
    Comparison of Payroll Management features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    Pay calculation00 Ratings7.8234 Ratings
    Support for external payroll vendors00 Ratings7.1208 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4204 Ratings
    Benefit plan administration00 Ratings7.4196 Ratings
    Direct deposit files00 Ratings7.6196 Ratings
    Salary revision and increment management00 Ratings8.1252 Ratings
    Reimbursement management00 Ratings7.7183 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    Approval workflow00 Ratings8.4310 Ratings
    Balance details00 Ratings7.9265 Ratings
    Annual carry-forward and encashment00 Ratings8.0230 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    View and generate pay and benefit information00 Ratings8.4341 Ratings
    Update personal information00 Ratings8.9444 Ratings
    View company policy documentation00 Ratings7.8293 Ratings
    Employee recognition00 Ratings7.6263 Ratings
    View job history00 Ratings8.2427 Ratings
    Asset Management
    Comparison of Asset Management features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Tracking of all physical assets00 Ratings8.43 Ratings
    HR Reporting
    Comparison of HR Reporting features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    Report builder00 Ratings6.9438 Ratings
    Pre-built reports00 Ratings6.5408 Ratings
    Ability to combine HR data with external data00 Ratings6.2329 Ratings
    Onboarding
    Comparison of Onboarding features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    New hire portal00 Ratings7.7344 Ratings
    Manager tracking tools00 Ratings7.7322 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    Corporate goal setting00 Ratings8.3409 Ratings
    Individual goal setting00 Ratings8.3456 Ratings
    Line-of sight-visibility00 Ratings8.0367 Ratings
    Performance tracking00 Ratings8.1427 Ratings
    Performance Management
    Comparison of Performance Management features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    Performance plans00 Ratings8.2464 Ratings
    Performance improvement plans00 Ratings8.0394 Ratings
    Review status tracking00 Ratings8.1433 Ratings
    Review reminders00 Ratings8.0437 Ratings
    Multiple review frequency00 Ratings8.0351 Ratings
    Succession Planning
    Comparison of Succession Planning features of Recruit CRM and SAP SuccessFactors HCM
    Feature
    Recruit CRM
    -
    Ratings
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    Create succession plans/pools00 Ratings7.8303 Ratings
    Candidate ranking00 Ratings7.7286 Ratings
    Candidate search00 Ratings7.9292 Ratings
    Candidate development00 Ratings7.7270 Ratings
    Best Alternatives
    Recruit CRMSAP SuccessFactors HCM
    Small Businesses
    Crelate
    Score9.2 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Recruit CRMSAP SuccessFactors HCM
    Likelihood to Recommend
    9.0
    (14 ratings)
    8.3
    (641 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (41 ratings)
    Usability
    9.1
    (12 ratings)
    8.0
    (153 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (6 ratings)
    Support Rating
    9.5
    (12 ratings)
    7.4
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.7
    (15 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    6.8
    (420 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (5 ratings)
    User Testimonials
    Recruit CRMSAP SuccessFactors HCM
    Likelihood to Recommend
    Recruit CRM
    Another way to describe your CRM experience is to show your skills and abilities in using CRM software and tools. For example, you can mention the specific CRM platforms or systems that you have used or are familiar with, such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics.Highlight both technical and transferable skills. Showcase your ability to collaborate with and contribute to a team in addition to your capabilities in CRM applications. This way, the interviewer can see how your skills are assets to their organization. Highlight any special certifications in CRM software you haveTalent Shortage.Attracting the Right Candidates.Targeting Passive Candidates.Engaging with Qualified Candidates.Reducing Time-to-hire.Building a Strong Employer Brand.Creating an Efficient Recruiting Process.Eliminating Bias in Hiring.
    Incentivized
    Read full review
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    Pros
    Recruit CRM
    • Easy parsing Resume
    • Adding contacts, Companies, candidates with ease from Linkedin
    • setting tasks and calendar invites
    • Advanced boolean search of candidates
    • reports on Activities
    • Fully Customize system
    • Email triggers
    • contact stages
    • Hiring pipeline
    • Deals pipeline
    • Phone calling & Recording Settings
    • Deal Pipeline
    Read full review
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
    Read full review
    Cons
    Recruit CRM
    • They are adding a lot of features all the time which can be annoying
    • They are usually catching up with features that other programs have rather than being more innovative
    • Other than this, I do not really have any complaints about this software
    Incentivized
    Read full review
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    Likelihood to Renew
    Recruit CRM
    No answers on this topic
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    Usability
    Recruit CRM
    There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
    Incentivized
    Read full review
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
    Read full review
    Reliability and Availability
    Recruit CRM
    No answers on this topic
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    Performance
    Recruit CRM
    No answers on this topic
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
    Read full review
    Support Rating
    Recruit CRM
    Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
    Incentivized
    Read full review
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
    Read full review
    In-Person Training
    Recruit CRM
    No answers on this topic
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
    Read full review
    Online Training
    Recruit CRM
    No answers on this topic
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
    Read full review
    Implementation Rating
    Recruit CRM
    No answers on this topic
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
    Read full review
    Alternatives Considered
    Recruit CRM
    We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
    Incentivized
    Read full review
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Recruit CRM
    No answers on this topic
    SAP
    Not applicable.
    Incentivized
    Read full review
    Scalability
    Recruit CRM
    No answers on this topic
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
    Read full review
    Professional Services
    Recruit CRM
    No answers on this topic
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
    Read full review
    Return on Investment
    Recruit CRM
    • Huge Impact on ROI (This is going from having no ATS to having an ATS)
    • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
    • Has allowed us to maintain a relatively low cost in our tooling
    Incentivized
    Read full review
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
    Read full review
    ScreenShots

    Recruit CRM Screenshots

    Screenshot of the dashboardScreenshot of Candidate List PageScreenshot of AI Workflow automationsScreenshot of the AI candidate matching featureScreenshot of the AI assist toolScreenshot of AI Candidate Summary

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot