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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Vtiger

    Score8.2 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    Really Simple SystemsVtiger
    Editions & Modules
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    Really Simple SystemsVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional DetailsAll plans include free customer support and setup help.Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    Really Simple SystemsVtiger
    Considered Both Products
    Really Simple Systems
    No answer on this topic
    Vtiger
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    Really Simple SystemsVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    7.2
    33 Ratings
    7% below category average
    Vtiger
    10.0
    8 Ratings
    26% above category average
    Customer data management / contact management7.833 Ratings10.08 Ratings
    Workflow management7.113 Ratings10.08 Ratings
    Territory management6.98 Ratings00 Ratings
    Opportunity management7.727 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.325 Ratings10.08 Ratings
    Interaction tracking7.525 Ratings10.06 Ratings
    Contract management00 Ratings10.06 Ratings
    Quote & order management00 Ratings10.06 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    7.2
    25 Ratings
    5% below category average
    Vtiger
    9.5
    6 Ratings
    23% above category average
    Case management7.423 Ratings10.06 Ratings
    Help desk management7.024 Ratings9.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    7.1
    27 Ratings
    7% below category average
    Vtiger
    10.0
    6 Ratings
    28% above category average
    Lead management7.024 Ratings10.06 Ratings
    Email marketing7.220 Ratings10.06 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    7.0
    29 Ratings
    8% below category average
    Vtiger
    10.0
    8 Ratings
    27% above category average
    Task management7.127 Ratings10.06 Ratings
    Reporting6.925 Ratings10.07 Ratings
    Billing and invoicing management00 Ratings10.07 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    6.5
    25 Ratings
    15% below category average
    Vtiger
    9.7
    7 Ratings
    25% above category average
    Forecasting6.320 Ratings10.06 Ratings
    Pipeline visualization6.321 Ratings10.06 Ratings
    Customizable reports6.824 Ratings9.07 Ratings
    Customization
    Comparison of Customization features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    6.8
    28 Ratings
    10% below category average
    Vtiger
    9.3
    8 Ratings
    21% above category average
    Custom fields7.128 Ratings9.08 Ratings
    Custom objects6.824 Ratings10.07 Ratings
    API for custom integration6.517 Ratings9.06 Ratings
    Platform
    Comparison of Platform features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    6.8
    21 Ratings
    8% below category average
    Vtiger
    5.0
    5 Ratings
    38% below category average
    Mobile access6.821 Ratings5.05 Ratings
    Security
    Comparison of Security features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    7.7
    28 Ratings
    8% below category average
    Vtiger
    9.0
    8 Ratings
    8% above category average
    Role-based user permissions7.728 Ratings9.08 Ratings
    Social CRM
    Comparison of Social CRM features of Really Simple Systems and Vtiger
    Feature
    Really Simple Systems
    -
    Ratings
    Vtiger
    10.0
    5 Ratings
    31% above category average
    Social engagement00 Ratings10.05 Ratings
    User Ratings
    Really Simple SystemsVtiger
    Likelihood to Recommend
    7.6
    (34 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (18 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (17 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Really Simple SystemsVtiger
    Likelihood to Recommend
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Usability
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    Really Simple Systems
    No answers on this topic
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
    Read full review
    Alternatives Considered
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    Vtiger
    No answers on this topic
    Return on Investment
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger