QuestionPro vs. Voxco Survey Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
QuestionPro
Score 10.0 out of 10
N/A
QuestionPro is a insights and experience management platform, designed to help organizations of all sizes, from small businesses and academic institutions to large corporations, collect and analyze data to make better decisions. The platform provides an integrated ecosystem of tools for conducting everything from simple polls to complex, multi-stage research studies, supporting both quantitative and qualitative analysis. Core platforms and use…
$0
Free for life per user
Voxco Survey Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place.  This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey…N/A
Pricing
QuestionProVoxco Survey Software
Editions & Modules
Essentials
$0
Free for life per user
Team Edition
$83
per month per user
Advanced
$99
per month per user
Research Edition
Contact Vendor
No answers on this topic
Offerings
Pricing Offerings
QuestionProVoxco Survey Software
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
QuestionProVoxco Survey Software
Features
QuestionProVoxco Survey Software
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
QuestionPro
9.7
Ratings
20% above category average
Voxco Survey Software
5.0
Ratings
46% below category average
Survey templates10.00 Ratings5.00 Ratings
Themes9.00 Ratings5.00 Ratings
Custom logo/branding10.00 Ratings5.00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
QuestionPro
9.7
Ratings
13% above category average
Voxco Survey Software
7.5
Ratings
13% below category average
Changes to live survey10.00 Ratings7.00 Ratings
Question design help9.00 Ratings00 Ratings
Multiple question types10.00 Ratings8.00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
QuestionPro
10.0
Ratings
19% above category average
Voxco Survey Software
7.0
Ratings
16% below category average
Survey logic flexibility10.00 Ratings7.00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
QuestionPro
9.4
Ratings
14% above category average
Voxco Survey Software
5.8
Ratings
34% below category average
Response tracking10.00 Ratings6.00 Ratings
Data export10.00 Ratings6.00 Ratings
Standard reports8.00 Ratings6.00 Ratings
Custom reports10.00 Ratings5.00 Ratings
Analytics9.00 Ratings6.00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
QuestionPro
10.0
Ratings
14% above category average
Voxco Survey Software
-
Ratings
Access controls10.00 Ratings00 Ratings
Compliance10.00 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
QuestionPro
7.7
Ratings
6% below category average
Voxco Survey Software
-
Ratings
Vendor-offered crowdsourcing5.30 Ratings00 Ratings
Respondent restrictions10.00 Ratings00 Ratings
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Medium-sized Companies
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Score 6.1 out of 10
Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
QuestionProVoxco Survey Software
Likelihood to Recommend
10.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
7.6
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
QuestionProVoxco Survey Software
Likelihood to Recommend
I would recommend it for VERY simple projects. For anything that requires extensive programming, it's probably better to have a professional survey programmer develop the code rather than the research manager or director. Otherwise, it's an easy to use and intuitive program. It's also a good option if pricing is a concern.
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It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
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Pros
  • Once you have designed a survey it is easy to send out to respondents and administer.
  • QuestionPro offers a wide range of question types and sophisticated options such as randomization of responses and logic trees.
  • QuestionPro generates basic charts that are decent for visual inspection of results of survey.
  • Earlier versions of the user interface were intuitive and easy to use.
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  • Has a simple and cleanly laid out website making function and projects easy to fine.
  • Reporting and analysis functions are easy to find and understand.
  • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
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Cons
  • I would like the unique key generated for the respondents to be random and not follow a sequential number. We have bypassed this, but it needs additional effort and time.
  • There is an option for the "finish page" which is a report that summarises the survey that has just been completed for the respondent has been in "beta" for a long time!
  • Some of the advanced report options are only available online and would be useful to be able to download in different formats as are the more standard/simple filtered reports.
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  • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
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Likelihood to Renew
It's a fine product, but it's also a very competitive field, so it wouldn't take much to knock QuestionPro from top tier status. I would like to see more functionality in all programs, so whichever program does that first is likely to get my money in the next round of budgeting.
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No answers on this topic
Usability
QuestionPro is very easy to use. There are lots of question types and drag and drop functionality. There are lots of ways that make the platform easy to use
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No answers on this topic
Support Rating
They offer email, chat, and phone support. I have used the chat support several times. Response time was fast, but the rep did not always have the answer. Inquiries are answered quickly and thoroughly.
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No answers on this topic
Implementation Rating
Try every feature and test take your surveys multiple times, running through different scenarios.
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No answers on this topic
Alternatives Considered
QuestionPro greatly exceeds Google and Microsoft in analytics and data presentation. The ability to filter responses and automatically update statistical evaluation is unrivaled, as the other software primarily export data as CSV or Excel files. Google and QuestionPro are both easier to navigate than OneDrive’s Forms features. QuestionPro’s visual appeal falls short of Google, but it remains comparable with OneDrive.
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Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
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Return on Investment
  • Since we're a major research university, we don't really look at ROI as comanpanies do. However, when we switched from using Qualtrics, our five year contract with QuestionPro saved us over $900,000.
  • The only negative impact was that it takes time and effort to move to any new tool.
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  • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
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ScreenShots

Voxco Survey Software Screenshots

Screenshot of Sophisticated logic.Screenshot of Total customization capability.Screenshot of Real-time results.Screenshot of Device-responsive user interface