Qualtrics XM for People Teams vs. Trakstar Perform

Qualtrics Employee Experience is ideal for measuring the experience of employees in both traditional (annual touch point surveys) or programmatic/regular surveys. The tool has sufficient flexibility to allow you to scale the survey segment the questions to allow for granular and top-level analysis of the employees lived and believed experiences

Incentivized

This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.

Incentivized

• Easy use
• Anonymous
• Fast
• Great support

Incentivized

• Customizable goals.
• Suggested questions with response options, but also the ability to build your own.
• Different rating scales.
• Anonymous 360 multi-rater feedback.

Incentivized

• Increased 'real time' / 'in the moment' survey styles for employees.

Incentivized

• You can add goals but it's difficult to track them over time
• I'd like to be able to see a report that shows progress over time

Incentivized

Very simple to use, great support.

Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here

Incentivized

Qualtrics Employee Experience is much better than simplistic companies like Survey Monkey, which has poor performance, editability, reporting, and customer service. It honestly feels like a low-end version of Qualtrics Employee Experience. It is worth spending a bit more to get significantly better results. If you don't put effort into showing your employees you care, they won't care. That's why I pick Qualtrics Employee Experience.

Incentivized

I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different

Incentivized

• The people teams has not provided a ROI at this point.

Incentivized

• We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.

Incentivized