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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Prophet CRM, by Avidian

    Score9.4 out of 10
    N/AAvidian is a complete customer relationship management (CRM) built into Microsoft Outlook.

    $108

    per year per user

    vCita

    Score8.5 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    Prophet CRM, by AvidianvCita
    Editions & Modules
    Prophet Core
    $108
    per year per user
    Contact Manager
    $300
    per year per user
    Sales CRM
    $660
    per year per user
    Enterprise
    $900
    per year per user
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    Prophet CRM, by AvidianvCita
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Prophet CRM, by AvidianvCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Prophet CRM, by Avidian and vCita
    Feature
    Prophet CRM, by Avidian
    7.7
    1 Ratings
    0% below category average
    vCita
    8.8
    5 Ratings
    13% above category average
    Customer data management / contact management8.01 Ratings9.55 Ratings
    Workflow management8.01 Ratings8.04 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management7.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Contract management8.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Prophet CRM, by Avidian and vCita
    Feature
    Prophet CRM, by Avidian
    9.0
    1 Ratings
    17% above category average
    vCita
    -
    Ratings
    Forecasting9.01 Ratings00 Ratings
    Pipeline visualization9.01 Ratings00 Ratings
    Customizable reports9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Prophet CRM, by Avidian and vCita
    Feature
    Prophet CRM, by Avidian
    -
    Ratings
    vCita
    7.0
    3 Ratings
    8% below category average
    Email marketing00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Prophet CRM, by Avidian and vCita
    Feature
    Prophet CRM, by Avidian
    -
    Ratings
    vCita
    8.0
    5 Ratings
    5% above category average
    Billing and invoicing management00 Ratings9.05 Ratings
    Reporting00 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of Prophet CRM, by Avidian and vCita
    Feature
    Prophet CRM, by Avidian
    -
    Ratings
    vCita
    6.8
    7 Ratings
    10% below category average
    Custom fields00 Ratings6.67 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Prophet CRM, by Avidian and vCita
    Feature
    Prophet CRM, by Avidian
    -
    Ratings
    vCita
    8.6
    7 Ratings
    16% above category average
    Mobile access00 Ratings8.67 Ratings
    Security
    Comparison of Security features of Prophet CRM, by Avidian and vCita
    Feature
    Prophet CRM, by Avidian
    -
    Ratings
    vCita
    9.7
    6 Ratings
    15% above category average
    Role-based user permissions00 Ratings9.76 Ratings
    Best Alternatives
    Prophet CRM, by AvidianvCita
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Prophet CRM, by AvidianvCita
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.7
    (10 ratings)
    Usability
    10.0
    (1 ratings)
    9.5
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.5
    (4 ratings)
    User Testimonials
    Prophet CRM, by AvidianvCita
    Likelihood to Recommend
    Avidian Technologies, Inc.
    If you are managing a lot of accounts, this is a huge asset.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    Avidian Technologies, Inc.
    • Integration into Microsoft programs.
    • Simplicity of use
    Incentivized
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    Avidian Technologies, Inc.
    • Making it a simpler to add new opportunities.
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    Avidian Technologies, Inc.
    It is very easy to use.
    Incentivized
    Read full review
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    Avidian Technologies, Inc.
    When there is a problem, they quickly resolve the issue.
    Incentivized
    Read full review
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    Avidian Technologies, Inc.
    No answers on this topic
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    Avidian Technologies, Inc.
    No answers on this topic
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    vCita Screenshots

    Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses