Proofpoint Email Protection vs. Trend Vision One Email and Collaboration Security

Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

Incentivized

Cloud App Security blocks all incoming bad emails and drive files without interacting with the portal or having to worry about anything coming through. It demonstrates its ability to work in scenarios where overhead is limited. It could have some improvements in the way where more options are given in the config to make bypass rules or exclusions.

• Spam - catches these emails before hitting the inbox.
• Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
• Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.

Incentivized

• Protects the organization from ransomware and business email compromise.
• Integrates well with Office 365 without compromising on performance and security.
• Easy to manage.

Incentivized

• The pricing is high and there are many licenses for things I feel should be part of other products.
• The UI is slightly dated and has a lot of room for improvement.
• The separate products should have one pane of glass for administration. Currently, if you own several of the products it feels quite disjointed when using them.

Incentivized

• Their web-support is not very clear, even though phone support is fine
• Remote endpoints that don't have a strong or constant internet connection frequently report as offline - kind of annoying
• Their settings don't seem to be mapped out very clearly, so there is a lot of hunting to find the right one to change

Incentivized

Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!

Incentivized

Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

It is very easy to implement the policies and get around in the platform. It is easy to release from system quarantine if something inadvertently gets added. The Dashboard has a lot of really good info around the types of detections over last 24 hrs, 7 Days, or 30 Days. It would be nice if when doing log searches, one could search all of the "types" at one time. Types include things like Quarantine, Ransomware, Virtual Analyzer, etc.

Incentivized

There were no appliance errors or unplanned outages during five years of operation.

Incentivized

Has always been available for us in 2+ years...100% uptime thus far

Incentivized

Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.

Incentivized

On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me

Incentivized

We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.

Incentivized

Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.

Incentivized

Proofpoint Email Protection allows configuration and granularity that far exceeds those features we'd been able to use with the Barracuda Email Security Gateway product. In addition, the robust Proofpoint reporting features give us and our decision makers much improved detail to make informed decisions about our security posture.

Incentivized

It is cheaper than most other business antivirus/malware that I have used before, and has a smaller footprint on endpoints. It also seems to have fewer false positives. It is very easy to install compared to others, and has a solid web-based control panel for administering users accounts. It is very easy to monitor our remote users and apply policies or scans even when they are off-line.

Incentivized

You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.

Incentivized

• Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

Incentivized

• CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.

Incentivized