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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress WhatsUp Gold

    Score7.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A

    Pulseway

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Pricing
    Progress WhatsUp GoldPulseway
    Editions & Modules
    No answers on this topic
    Enterprise
    $0.80
    per month per installation
    Offerings
    Pricing Offerings
    Progress WhatsUp GoldPulseway
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—No hidden fees or contracts. Term-based discounts.
    More Pricing Information
    Community Pulse
    Progress WhatsUp GoldPulseway
    Considered Both Products
    Progress Software
    No answer on this topic
    Pulseway
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Progress WhatsUp GoldPulseway
    Small Businesses
    Pulseway
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Meraki Dashboard
    Score9.3 out of 10
    Cisco Meraki Dashboard
    Score9.3 out of 10
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score8.5 out of 10
    Cisco Prime LAN Management (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress WhatsUp GoldPulseway
    Likelihood to Recommend
    8.3
    (13 ratings)
    8.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    4.2
    (2 ratings)
    9.6
    (2 ratings)
    User Testimonials
    Progress WhatsUp GoldPulseway
    Likelihood to Recommend
    Progress Software
    [Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
    Incentivized
    Read full review
    Pulseway
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
    Incentivized
    Read full review
    Pros
    Progress Software
    • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
    • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
    • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
    Incentivized
    Read full review
    Pulseway
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Cons
    Progress Software
    • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
    • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
    Incentivized
    Read full review
    Pulseway
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Usability
    Progress Software
    No answers on this topic
    Pulseway
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Support Rating
    Progress Software
    We have never had an issue with support. It has always been quick and understandable
    Incentivized
    Read full review
    Pulseway
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Alternatives Considered
    Progress Software
    Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
    Incentivized
    Read full review
    Pulseway
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Return on Investment
    Progress Software
    • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
    • Saves on system downtime and lost productivity
    • Remote monitoring means less staff hours spent checking for potential problems.
    Incentivized
    Read full review
    Pulseway
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    ScreenShots

    Progress WhatsUp Gold Screenshots

    Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report