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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulseway

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Pricing
    Pulseway
    Editions & Modules
    Enterprise
    $0.80
    per month per installation
    Offerings
    Pricing Offerings
    Pulseway
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsNo hidden fees or contracts. Term-based discounts.
    More Pricing Information
    Community Pulse
    Pulseway
    Considered Both Products
    Pulseway
    Chose Pulseway
    I haven't looked at competitors.
    Incentivized
    Chose Pulseway
    The 2 major factors were:

    1. The fact there was no contract, we believe vendors should have to validate the usefulness of their product and their support to their customers every day, not just 1 or 2 months every few years. This is the same reason we allow our clients to leave …
    Incentivized
    Chose Pulseway
    I will admit, we started with Pulseway several years ago because we were able to start using it with a free account, which allowed us to install it on some in-house servers and gain experience with it. The other products we looked at all seem to require a considerable …
    Incentivized
    Chose Pulseway
    Pulseway gives information in a better format, and is easier to maneuver then n-able.
    Incentivized
    Chose Pulseway
    Pulseway is more reliable and easier to use.
    Incentivized
    Chose Pulseway
    Pulseway has a more moderate learning curve compared to Nagios, which was overkill for our environment. Nagios also requires a server to run on, and we wanted to separate our monitoring from our hypervisor.
    Incentivized
    Chose Pulseway
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was …
    Incentivized
    Chose Pulseway
    I haven't used any competitive products to Pulseway because I haven't found any that truly compare. Once I found Pulseway, I've used nothing else.
    Incentivized
    Chose Pulseway
    It's not a perfect service - disconnects from clients and I have to use ScreenConnect to reconnect to them.
    Incentivized
    Chose Pulseway
    Pulseway is by far the easiest to set up. The dashboard is very straight forward and has very little need for custom configuration. We use Pulseway to review basic server information and compare it to other similar servers to track outliers. It is very easy to see resources, …
    Incentivized
    Chose Pulseway
    Pulseway offers a reliable suite of tools at a reasonable cost. It has a lot of power in it if you are willing to put in the time to configure the automations and such in a way that works for you. They also integrate well with other tools offered by Kaseya.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Pulseway
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    No answers on this topic
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    Cisco Meraki Dashboard
    Score9.3 out of 10
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Pulseway
    Likelihood to Recommend
    8.0
    (12 ratings)
    Usability
    10.0
    (2 ratings)
    Support Rating
    9.6
    (2 ratings)
    User Testimonials
    Pulseway
    Likelihood to Recommend
    Pulseway
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
    Incentivized
    Read full review
    Pros
    Pulseway
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Cons
    Pulseway
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Usability
    Pulseway
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Support Rating
    Pulseway
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Alternatives Considered
    Pulseway
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Return on Investment
    Pulseway
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report