Procore vs. Worksuite

It works great for project management and putting all job-specific documents in one place. We are able to share drawings, submittals, and forms with our customers and subcontractors in a safe and reliable platform. However, getting reporting data is somewhat lacking, so if your business needs advanced options, you might try and find a better product.

Incentivized

I think Shortlist is well suited for a simple company that doesn't need to pull much data from their employees (the BI tool is only available for the high-spend accounts although it seems absolutely ridiculous that any company paying for any platform would be unable to pull data on their own people in the system). Shortlist is great for what it does, it just seems to be limited. I think the groups feature is quite cumbersome and often it seems that the "upgrades" made are not actually an upgrade, but a hindrance. For example, the IM style sending of messages within a project, but not within other areas to send messages. It just leads to typing issues and is in a place that would never be IM style.

Incentivized

• Submittals, Easily able to track and keep a running record of documentation.
• RFI's ability to track costs and impacts to the project in one useful tool.
• Keeping all items for a job in one location. I love that Procore is my one-stop shopping for all items related to my project.

Incentivized

• Shortlist allows us to pay our freelancers without having to personally manage the back end paperwork of payroll
• Shortlist handles all the year end tax paperwork creation and distribution

Incentivized

• Downloading drawing sets sometimes involves an extra step that holds up the process
• The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go
• Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups

Incentivized

• Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system.
• The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand.
• Payments should be able to be made every day, not just on Fridays.

Incentivized

That's exactly what we did few weeks ago. Major point for this was pricing, it's really flexible and depend on the size of your company. You can also customize the tools that you want. Another point is constant updates, all tools are improving non-stop, Procore really listens to it's customers and implements ideas that they offer via support page

Incentivized

90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly

Incentivized

If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.

Incentivized

For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.

Incentivized

General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention

Incentivized

30-40% of the time there is no response when you contact the chat/help feature. 30-40% of the time if they do respond, it is to say they can't do anything about the issue. Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.

Incentivized

Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.

Incentivized

Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.

Incentivized

The hardest part about the implementation of Procore was getting all of our subcontractors uploaded into Procore and getting the correct contacts in for bidding. All of this information was with different people throughout our company, so getting it all into Procore and making sure it was correct was quite a challenge and caused the most growing pains for us. It was one of the reasons we had to wait to implement bidding because we couldn’t take the risk of sending out RFPs to people that weren’t correct or weren’t going to use Procore.

Incentivized

I don't really view open space as a competitor. But I do see it as a great as built source of information. Procore lacks giving me live as built information on Architecture (primarily) and other trades installation not being accurate to the drawings. I don't view it as a negative, but as a potential support that may help.

Incentivized

We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like Indeed, craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!

Incentivized

You can use Procore to any level of business. I work with much larger companies that use Procore at a much higher level and very effectively

Incentivized

• The Procore service impacts on construction projects are effective and reliable on production acceleration.
• The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent.
• New project planning and project financial data management on Procore functions are excellent.

Incentivized

• Overall shortlist has helped us because we don't have another way to collect and accept bids, create project information, and conduct payments and contracts with vendors.
• The negative side is the extremely time consuming nature of navigating through the platform. It takes hours of team members' time to complete simple tasks.

Incentivized