Proconnect Tax Online vs. Sovos Intelligent Compliance Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Proconnect Tax Online
Score 8.9 out of 10
N/A
Intuit ProConnect Tax Online is cloud-based professional tax software. It integrates with QuickBooks and includes a client portal so that clients can input their tax data online. ProConnect has a pay-per-return pricing structure.
$35.98
per return
Sovos Intelligent Compliance Cloud
Score 8.1 out of 10
N/A
The Sovos Intelligent Compliance Cloud includes tax automation capabilities, including sales and use tax, 1099 reporting, ACA reporting, VAT solutions, and FATCA compliance.N/A
Pricing
Proconnect Tax OnlineSovos Intelligent Compliance Cloud
Editions & Modules
200-299 returns
$35.98
per return
100-199 returns
$43.17
per return
50-99 returns
$55.17
per return
10-49 returns
$62.98
per return
1-9 returns
$70.78
per return
+300 Returns
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
Proconnect Tax OnlineSovos Intelligent Compliance Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Proconnect Tax OnlineSovos Intelligent Compliance Cloud
Features
Proconnect Tax OnlineSovos Intelligent Compliance Cloud
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
Proconnect Tax Online
9.0
Ratings
14% above category average
Sovos Intelligent Compliance Cloud
8.0
Ratings
2% above category average
3rd-Party Software Integrations6.00 Ratings8.00 Ratings
Tax Data Reporting10.00 Ratings8.00 Ratings
Compliance Administration Management10.00 Ratings8.00 Ratings
Tax Exemption Processing8.00 Ratings8.00 Ratings
Tax Document Management10.00 Ratings8.00 Ratings
Complex Tax Scenario Management10.00 Ratings8.00 Ratings
Geolocation for Tax Assessment00 Ratings8.00 Ratings
Type of tax
Comparison of Type of tax features of Product A and Product B
Proconnect Tax Online
-
Ratings
Sovos Intelligent Compliance Cloud
8.0
Ratings
2% above category average
Sales and Use Taxes00 Ratings8.00 Ratings
Cross-border Taxes00 Ratings8.00 Ratings
VAT / GST Taxes00 Ratings8.00 Ratings
Best Alternatives
Proconnect Tax OnlineSovos Intelligent Compliance Cloud
Small Businesses
TaxJar
TaxJar
Score 8.6 out of 10
TaxJar
TaxJar
Score 8.6 out of 10
Medium-sized Companies
LOVAT
LOVAT
Score 10.0 out of 10
LOVAT
LOVAT
Score 10.0 out of 10
Enterprises
ADP SmartCompliance
ADP SmartCompliance
Score 8.6 out of 10
ADP SmartCompliance
ADP SmartCompliance
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Proconnect Tax OnlineSovos Intelligent Compliance Cloud
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Support Rating
1.1
(0 ratings)
7.0
(0 ratings)
User Testimonials
Proconnect Tax OnlineSovos Intelligent Compliance Cloud
Likelihood to Recommend
It has been well suited to amend a return when I had a client that needed to get it amended. There wasn't any additional charge. When it wasn't well suited was when I had another tax return from a previous CPA and couldn't import it so I had to re-create the return.
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For eCommerce sites - make sure to integrate the sales tax engine with both the websites AND your ERP system so that the data written to the sales tax returns matches what you show in sales tax payable. Otherwise you will not be able to reconcile your GL Sales Tax Liability account.
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Pros
  • Cloud Based: The world is moving towards cloud based software and Intuit is on top of its game with ProConnect.
  • Tight Integration with Quickbooks Online (QBO): This is a real bonus if you are using QBO and want to integrate the client's Trial Balance into ProConnect.
  • Excellent Client Portal (IntuitLink): Using IntuitLink which is built into ProConnect, you can share document requests and documents with your client. You've also got a very user friendly visual "Client Organizer" rather than the clunky pile of paper based forms that many firms still use.
  • Support: Excellent online chat & support for resolving any issue while working in the software.
  • Flexible Pricing: Purchase as many returns as you need for tax season.
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  • They are good at updating the tax tables with all the new sales tax law changes
  • They are good at charging the correct sales tax amount as long as the software is set up or configured correctly
  • They are good at following up at sales tax correspondences
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Cons
  • Not very many software titles outside the Intuit family can be used to integrate with the product.
  • The UI is a bit dated looking.
  • Can get rather costly if larger volumes of returns are prepared.
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  • The admin portal needs work - I cannot simply add and remove users, and have to create a case support. I think this is a low-hanging fruit Sovos is working on to resolve.
  • The UI could be improved.
  • The sync does not always happen instantly and sometime can take up to 24 hours.
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Support Rating
The support is, excellent and Intuit overall provides good support. Their customer service representatives are friendly and always assist with issues when needed. There are multiple ways to contact the support team. I have not sued them though very much for technical tax issues and primarily the customer service team when needed.
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For the most part, the support team is responsive. However, with the recent switch from a legacy server to S1 server, Sovos created a problem for us. We simply can't upload a tax certificate. I logged a case with support, and they could not help, so they escalate to their senior technician. All in all, it has been more than 7 days, and they could not resolve a "simple" issue.
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Alternatives Considered
For many of the reasons previously stated in the review (ie. cloud based, client portal, QBO integration), I am a big fan of ProConnect Tax Online. Many competing products have been around far longer (Drake, for example, was one of the original collaborators with the IRS on the original e-file data format protocol). However, even given its shorter history, Intuit has shown again that it is a very innovative, cutting edge company that has loaded the product with tremendous features and rich functionality. I highly recommend the product, especially if you are running a tax practice that is more modern and makes use of technology.
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We have reviewed TaxJar and Avalara, but ultimately decided to go with Sovos. Avalara should work well based on various due diligence we have. However, we don't like the "bait-and-switch" approach, and the pricing is not clear at all. There always seem to be hidden fees. We actually used Avalara for a few months before opting out completely. TaxJar was a strong contender. However, at the time, it does not integrate with our ERP system.
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Return on Investment
  • Just being the administrative assistant I can't really talk on ROI - that would be for my boss to address. But since our office strives to be completely paperless efiling fits in with our paperless narrative.
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  • We can focus on generating revenue and be confident that our sales tax is fully handled by Sovos.
  • Sovos helps to eliminate any fines/penalties if we face an audit.
  • Having a system such as Sovos saves on manual and prone-to-error work.
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