PowerReviews vs. AppMetrica

PowerReviews is a great tool for outside customers to leave reviews, however, it is not very friendly for the team that is taking the information, analyzing it, and trying to learn from it. Their website can be much improved for ease of use, additionally, it may just be my server, but it takes a lot of time for information to load, even if the review volume is 0. Just all the baggage that comes with the page loading makes it slow

Incentivized

If you want to create a segment for a specific type of user or want to divide the users according to user journey, then AppMetrica is very useful for you. You can create a separate segment and can send push notifications, mail, and messages and also can target the advertisement from the different channels.

Incentivized

• Their flexibility with moderation options works well for our business. We can moderate immediately, or have PowerReviews handle the first round of moderation.
• The back end reporting allows us to export and distribute review content on an automated schedule, helping our product managers get first hand feedback.
• Easy for customers to leave reviews, with some customization by product type built in and configurable for our products.
• Also relatively easy to drop visitors in to a review form for the exact product they've purchased.
• Good value compared to the other major player in the consumer review space.

Incentivized

• API allows to fetch aggregated and raw data and generate reports easily
• This software is great at monitoring all kind of traffic sources
• The data export feature is great use for tracking my Steam sale campaign
• Running the app allows tracking activities of users seamlessly

Incentivized

• If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
• The backend has a bit of a learning curve to it, but can be worked through easily with persistence.

Incentivized

• User interface
• Options to check each session or user journey separately
• Push notifications delivery status
• Properly connection with other marketing tools

Incentivized

The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.

Incentivized

PowerReviews provided the best balance of price and value. bazaarvoice is popular in the industry but when we compared pricing and features we did not see any compelling reason to spend more. PowerReviews also had the easiest team to work with in the sales process, and that has continued into the engagement.

Incentivized

Google has an analytics program that is free that we used in the past. However, the program is quite barebone, and we didn't have a chance to utilize it too much as there is not much information we can dig from it. AppMetrica does a much better job at retrieving user behavior compared to Google Analytics, and we prefer AppMetrica more. AppMetrica also has a better API and better learning curve compared to Google Analytics.

Incentivized

• Custom components and PowerReviews API can display positive customer feedback from an element.
• In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
• Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.

Incentivized

• Reports generation helps marketing purposes
• Data tracking allow monitoring user behavior
• More features such as additional statistics or data generation would be appreciated

Incentivized