TrustRadius: an HG Insights company

Pointerpro vs. Qualtrics XM for Strategy and Research

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pointerpro

    Score10 out of 10
    N/APointerpro (formerly Survey Anyplace) helps users create surveys, quizzes, and assessments that return personalized advice to respondents in the final screen, through email, or in a branded PDF report. Customers include Capgemini, Adobe, Accor Hotels, as well as many midsize consulting companies and agencies. Pointerpro is designed to take the guesswork out of creating a custom experience and provides a tool to get questions answered. Features such as custom scoring, formulas, and…

    $0

    Qualtrics

    Score7.1 out of 10
    N/AQualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

    $1,500

    per user/per year

    Pricing
    PointerproQualtrics
    Editions & Modules
    Free
    $0
    Essential
    $39
    per month
    Professional
    $59
    per month
    Enterprise
    On request
    ReportR
    On request
    Research Core 1
    1,500
    per user/per year
    Offerings
    Pricing Offerings
    PointerproQualtrics
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    PointerproQualtrics
    Considered Both Products
    Pointerpro
    Chose Pointerpro
    This is not a tool we use for our heavy-duty market research studies - rather, it complements our existing research tools.
    Incentivized
    Qualtrics
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    70%
    Would buy again
    7 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    75%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    57%
    Implementation went as expected
    4 Answers
    Best Alternatives
    PointerproQualtrics
    Small Businesses
    Renaissance Accelerated Reader
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Renaissance Accelerated Reader
    Score9.9 out of 10
    No answers on this topic
    Enterprises
    Renaissance Accelerated Reader
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PointerproQualtrics
    Likelihood to Recommend
    7.7
    (28 ratings)
    3.9
    (169 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (41 ratings)
    Usability
    8.0
    (10 ratings)
    2.5
    (20 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    7.8
    (11 ratings)
    1.6
    (21 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    PointerproQualtrics
    Likelihood to Recommend
    Pointerpro
    They get the job done. We were able to do everything that our client wanted and needed. Its a free quiz on their website, so having to pay $1,500 a year for this service is hurting our bank. My only complaint is the price. If you are able to lower your price or offer promotions, then I would have no problem staying. We are currently looking for cheaper alternatives.
    Incentivized
    Read full review
    Qualtrics
    Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
    Read full review
    Pros
    Pointerpro
    • Intuitive branching logic mechanics. Survey Anyplace offers a nicely pipeline/process map format to visually see the branching logic for more robust question sets.
    • Reliable results. Survey Anyplace offers important tracking data to evaluate and hold respondents accountable to completing the surveys.
    • Users can save progress and come back. This allows busy respondents time to think about deeper questions, specifically when the surveys are being used in an interviewing approach.
    Incentivized
    Read full review
    Qualtrics
    • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
    • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
    • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
    Incentivized
    Read full review
    Cons
    Pointerpro
    • Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.
    Read full review
    Qualtrics
    • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
    • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
    • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
    Incentivized
    Read full review
    Likelihood to Renew
    Pointerpro
    No answers on this topic
    Qualtrics
    I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
    Read full review
    Usability
    Pointerpro
    This is a great platform. The ease of use and ability to generate instant reports is killer. I highly recommend this platform for those who want to showcase a professional survey to impress their clients and employees. For us, this helps expand our product offering greatly, which also supplements our other services. [Survey Anyplace is a] great product and platform!
    Incentivized
    Read full review
    Qualtrics
    All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
    Read full review
    Support Rating
    Pointerpro
    I wish there was a better live chat feature. Seems like I have to wait 30-60 every time I need to talk to someone. Though once I am able to speak with someone via the chat in my account, they have been very helpful in answering my questions or pointing me in the right direction.
    Incentivized
    Read full review
    Qualtrics
    Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
    Read full review
    Online Training
    Pointerpro
    No answers on this topic
    Qualtrics
    I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
    Read full review
    Implementation Rating
    Pointerpro
    No answers on this topic
    Qualtrics
    I like being able to easily integrate new colleagues by simply giving them a log in user name and password
    Read full review
    Alternatives Considered
    Pointerpro
    Survey Anyplace is an excellent piece of software.
    It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
    The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
    Incentivized
    Read full review
    Qualtrics
    ]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
    Incentivized
    Read full review
    Return on Investment
    Pointerpro
    • As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
    • We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.
    Incentivized
    Read full review
    Qualtrics
    • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
    • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
    • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
    Incentivized
    Read full review
    ScreenShots

    Pointerpro Screenshots

    Screenshot of This is not a single-purpose assessment app. You can build maturity assessments, personality tests, 360 assessments, competency quizzes, self-assessments, or quote calculators.Screenshot of The waiting game is over! Respondents can immediately receive their personalized report after they complete their assessment. Of course the tool also offers the possibility of giving postponed feedback.Screenshot of No need for coding skills or software expertise, user-friendliness is key. The tool seamlessly combines an assessment creator and a report generator.Screenshot of No need to scare respondents away by asking for their email. Let people download their personalized PDF with a download button at the end of the assessment.Screenshot of Every organization is unique and we genuinely believe that should be reflected in the assessments you will be drawing up. Pointerpro allows you to design your very own branded assessments.

    Qualtrics Screenshots

    Product screenshot