Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
User Experience Researcher in Research & Development at Sun Life Financial (Financial Services, 10,001+ employees)
Chose Qualtrics
My institution at the time was using the free version of Qualtrics. We use UserTesting at work currently since we have licenses paid for. Qualtrics isn't bad at with the institution level of license but it could be better. Overall, the interface is not as exciting or eye …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Project Manager, APAC in Customer Service at NeuroLeadership Institute (E-Learning, 201-500 employees)
Chose Qualtrics
The only other similar products I have used are Survey Monkey and the Cvent survey function. But those are basic survey functions - so beyond the league of Qualtrics CoreXM that you cannot compare at all. In all honesty I have not used anything else that I can directly compare …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Product Development Manager in Product Management at SelectHealth (Insurance, 1001-5000 employees)
Chose Qualtrics
Qualtrics CoreXM is the only product of its kind I have used. I was not with SelectHealth at the time the application was chosen. I wasn't in a similar role in previous jobs, so I'm not familiar with competing applications like Question Mark, Survey Gyzmo, Survey Monkey, Red …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Qualtrics
Qualtrics is more intuitive than other software systems that I've used and their customer service is phenomenal. We've contacted them on many occasions in the past for help with our survey features to create a more advanced or personal experience and they've always been able to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sr Director of Customer Success - Scale in Information Technology at Outreach (Computer Software, 1001-5000 employees)
Chose Qualtrics
]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Qualtrics
Qualtrics certainly has more types of items available than other survey tools that I have used.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Assistant Recruiter in Human Resources at Adecco (Staffing and Recruiting, 5001-10,000 employees)
Chose Qualtrics
We usually just use Qualtrics on a company wide basis. Sometimes if it's a smaller group of people within, someone will set up a Survey Monkey survey. Both work well, Survey Monkey is free and you don't need the company credentials so that is helpful when not doing something …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Qualtrics
Qualtrics has many more features and customizability when compared to SurveyMonkey.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Research Assistant in Research & Development at Brigham Young University (Higher Education, 501-1000 employees)
Chose Qualtrics
Survey Monkey is the only competitor I am aware of for Qualtrics. While Survey Monkey also offers a free account, its options are vastly inferior to Qualtrics and the interface is riddled with ads. If you are in need of a Qualtrics account, it is worth looking into a business …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Administrative Assistant in Human Resources at UAA (Higher Education, 5001-10,000 employees)
Chose Qualtrics
None of the other options that I have tried were as customizable as Qualtrics both in question types and display modes. Qualtrics provides much more data analytics options and more variety for export options. Qualtrics also looks and feels professional - many of the other …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Communications Manager in Marketing at International Relief Teams (Non-Profit Organization Management, 11-50 employees)
Chose Qualtrics
In the past, I have found SurveyMonkey to be appropriate for simple surveys to gather information back quickly. However, Qualtrics provides a whole new level of detail and analytics to surveys that SurveyMonkey just cannot match. We spend a lot of time developing surveys to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Qualtrics
Qualtrics is better because the design is more professional. It has so much more in-depth analysis of responses. Qualtrics is compatible with SPSS while Google Forms isn't. Qualtrics adds a degree of sophistication that its competitors do not have. Qualtrics allows for previews …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Qualtrics
Qualtrics is the preferred system for the institution, so I prefer using it to Google Forms. Also, I have fewer privacy concerns with Qualtics than I would with Google Forms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Qualtrics
SurveyMonkey was okay but Qualtrics was so much more powerful in almost every way. Programming complicated survey flows in SurveyMonkey was difficult and limited but with Qualtrics, it's so easy that it no longer feels complicated. Qualtrics also uses ExpertReview to help with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Process Optimization Analyst in Corporate at Quad (Printing, 10,001+ employees)
Chose Qualtrics
Qualtrics is one of the most user-friendly survey tools in the market. Our team often looks to Qualtrics as the gold standard for template creation and sharing. Furthermore, the customization options within the platform enable your business - or specific business team to create …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Research Officer in Research & Development at The Duke of Edinburgh's International Award Foundation (Non-Profit Organization Management, 51-200 employees)
Chose Qualtrics
Qualtrics is better for those wanting a more complex system that can handle larger/more complex surveys and do more on the analysis (both quantitative and qualitative) side. Survey monkey is a great tool for a cheap cost which our other departments use a lot, but for our …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Manager, Research Computing Support in Information Technology at University of Tennessee (Higher Education, 1001-5000 employees)
Chose Qualtrics
QuestionPro and Qualtrics are very similar powerful products, perhaps because the QuestionPro founders split off from Qualtrics. Both have feature sets that are slightly better than SurveyGizmo and much more extensive than SurveyMonkey. Only REDCap has significantly more power, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Research Officer in Research & Development at Texas A&M University-Corpus Christi (Higher Education, 1001-5000 employees)
Chose Qualtrics
The Campus Lab product was also great. I actually preferred it for campus use as they had a much better support for people who did not have a background in survey construction. That would have been great for faculty. But as someone trained in survey research, I found both …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Qualtrics
Better, more robust and automated reporting and response collection than a custom solution in Google Forms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info