Pobuca vs. FOCUS by Reynolds and Reynolds

Pobuca works well with small businesses. Your whole company can have access to contacts and can easily share contacts. It's easy to use and input information. It's simple to set up for all your employees. Having access to business cards with simply taking a picture is a nice feature. It's overall ease of use and simple interface makes it an effective program

Incentivized

It works because it's the only thing we have to use however Reynolds does not work well with others, I.E., third-party vendors, etc. When it's up for renewal I will strongly suggest we switch

Incentivized

• We can add any contact into it easily.
• It has the option to edit any contact.
• It allows us to manage our contacts in any order of our choice--either alphabetically or any other way according to our ease.

• Daily work plan
• Detailed reports

Incentivized

• It forces you to fill out information when you may not have it.
• It separates by organization and person which isn't useful.

Incentivized

• Sometimes you cannot see the calls on the customer profile
• In my opinion, it is not easy to use
• I think the reporting can be overwhelming for some
• From experience, the appointments do not show up in the daily work plan

Incentivized

I think overall it's not a good platform

Incentivized

Support is phenomenal however they have a ton of practice because people need to call them so often

Incentivized

BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. Finding any contact through this software is very simple, but its scanning feature is a bit slow and takes time.

We have always used Reynolds however I have seen other CRMs that are more user friendly

Incentivized

• Shortened time looking for leads
• Practicality in dialing direct from the app
• Our custom fields help us a lot job-wise

Incentivized

• Slows people down trying to learn it
• Every option in there costs more money so the executives do not want to pay for things such as click to call

Incentivized