Planview AdaptiveWork vs. Zenhub

I've been an AdaptiveWork (Clarizen) admin for the past 14 years, so I've seen much improvement since I started working with the product. I'm very happy we can utilize the hybrid mode by using the cards, I think this was long overdue but it works very well.

Incentivized

Zenhub is incredible for the below areas: Burndown Charts, Release Reports, Velocity Tracking, Control Points Charts, Cumulative Flow Diagrams And if there is a bottleneck in your workflow, ZenHub identifies it. The most important aspect is serving as a collaboration tool for areas that are impeding implementation projects. For example when working with non-standard ERPs and having to document ERP integrations this tool is very helpful

Incentivized

• Many ways to acclimate to the system; documentation, videos, community, and contacts.
• Planview provides scalable customization options tailored to the unique needs of each business unit or department. Easily add or remove fields in the system. As the admin, it was easy to learn how to configure.
• Offers flexibility to adapt to existing systems and align with organizational workflows and processes. There are multiple ways to customize each part of the system to meet our needs.

Incentivized

• ZenHub continually adds to its reporting suite-- that truly allows you to track forward motion and see what issues may be the cause of any delays.
• Both our technical and non-technical staff can understand and use the functionality.
• We like the flexibility of being able to provide labels to our stories that can be customized to the way our company does things--- such as knowing if an epic is part of a module or a stream.
• We also like the flexibility of the number and labeling of the pipelines--- again, very adaptable to our organization.
• The filtering is very useful--- with and/or conditions, and allows people on different projects, doing different functions, an easy way to view what is important to them.

Incentivized

• Planview AdaptiveWork's ability to create relations between work estimates, resources, and time is one of its strengths but also one of its drawbacks. The average user is a little less considerate of the way these things interact with each and the automatic way in which Planview AdaptiveWork will affect one or the other can occasionally create a confusing scenario if the user is unaware of how changing one will affect the other

Incentivized

• Sometimes, updates to a GitHub project can get lost if they're made through ZenHub. You do need to open the GitHub project occasionally, as you don't have exactly the same ability to modify issues and milestones from within ZenHub.
• It's great to be able to see your projects from within ZenHub, but sometimes you'll need to check in on the GitHub project itself, as well.
• I've run into some problems with updates getting lost on occasion. I think this happens when you do the update from within ZenHub instead of from GitHub itself. I also don't have quite as much control over my issues or milestones from within ZenHub.

Incentivized

I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.

It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.

Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.

Incentivized

Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.

Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow

It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.

Incentivized

Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.

Incentivized

• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here

It's easy to access and frequently offered. Often I'm amongst only a few people on the call and get virtually individual attention. I also learn and share with the other attendees and we can see how we've each solved similar challenges.

We have been able to implement AdaptiveWork pretty easily but it requires updating of resource availability and continuous training as roles change and new people join the company. Other documentation is used such as spreadsheets for longer range planning and project approval

Incentivized

Planview AdaptiveWork was the right size, at the right price point that fit our customization and integration flexibility. It is intuitive to use but allowed us to add complexity as our needs grew

Incentivized

Way better than competition if you use github because it seamlessly integrates without doing anything. You don't need to duplicate your issues, etc. As long as your devs already use github and github issues this will be a no brainer and simple to implement. With JIRA or Trello we were doing everything twice, things got dropped, etc.

Incentivized

• Planview AdaptiveWork allows us to report out on the status of our real estate projects on a regular basis. We have internal objectives that need to be met for on-time delivery and Planview AdaptiveWork provides us the data to be able to show how the teams are tracking on delivery.

Incentivized

• We are now able to determine output potential from our development resources based on points assignment.
• We were able to successfully implement an Agile methodology in our department.
• We have been able to better track tasks.
• We have used the releases feature to group our task to business release expections and easily filter.

Incentivized