etracker vs. Piwik PRO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
etracker
Score 9.0 out of 10
N/A
etracker is a web optimization solution.  The vendor says their customers use this solution for visitor statistics, usage analysis and gain information regarding visitor origin. This solution includes a set of website optimization tools that include: Web analysis and online marketing in real-time Satisfaction analysis through visitor surveys and feedback button Mouse tracking to uncover user experience obstacles App tracking for the assessment of the…N/A
Piwik PRO
Score 8.6 out of 10
N/A
Piwik PRO Analytics Suite is an advanced platform providing a suite of modules centered around analytics that connects with other parts of the client’s tech stack. Piwik PRO Analytics Suite unifies marketing insights, provides a comprehensive view of performance, and facilitates data-driven actions to achieve better results. It offers multiple flexible hosting options and ensures compliance with strict data protection laws, including the GDPR, CCPA, PIPEDA, and…N/A
Pricing
etrackerPiwik PRO
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
etrackerPiwik PRO
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
etrackerPiwik PRO
Features
etrackerPiwik PRO
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
etracker
8.8
Ratings
7% above category average
Piwik PRO
-
Ratings
a/b experiment testing9.00 Ratings00 Ratings
Split URL testing8.00 Ratings00 Ratings
Multivariate testing8.00 Ratings00 Ratings
Multi-page/funnel testing8.00 Ratings00 Ratings
Cross-browser testing8.00 Ratings00 Ratings
Test significance9.00 Ratings00 Ratings
Advanced code editor9.00 Ratings00 Ratings
Page surveys9.00 Ratings00 Ratings
Visitor recordings9.00 Ratings00 Ratings
Preview mode9.00 Ratings00 Ratings
Test duration calculator9.00 Ratings00 Ratings
Experiment scheduler9.00 Ratings00 Ratings
Experiment workflow and approval9.00 Ratings00 Ratings
Dynamic experiment activation9.00 Ratings00 Ratings
Server-side tests9.00 Ratings00 Ratings
Mutually exclusive tests9.00 Ratings00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
etracker
9.0
Ratings
5% above category average
Piwik PRO
-
Ratings
Standard visitor segmentation9.00 Ratings00 Ratings
Behavioral visitor segmentation9.00 Ratings00 Ratings
Traffic allocation control9.00 Ratings00 Ratings
Website personalization9.00 Ratings00 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
etracker
9.1
Ratings
8% above category average
Piwik PRO
-
Ratings
Heatmap tool9.00 Ratings00 Ratings
Click analytics9.00 Ratings00 Ratings
Scroll maps9.00 Ratings00 Ratings
Form fill analysis9.00 Ratings00 Ratings
Conversion tracking9.00 Ratings00 Ratings
Goal tracking9.00 Ratings00 Ratings
Test reporting9.00 Ratings00 Ratings
Results segmentation9.00 Ratings00 Ratings
CSV export10.00 Ratings00 Ratings
Experiments results dashboard9.00 Ratings00 Ratings
User Ratings
etrackerPiwik PRO
Likelihood to Recommend
9.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
6.0
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
etrackerPiwik PRO
Likelihood to Recommend
It is very helpful for a product development company as well as a software support team.
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Actually, it is a platform that I would recommend to analyze all the data and information. It allows us to optimize the entire journey of our clients. It is a flexible tool and has excellent data security, through Piwik we can keep track of all our commercial objectives, create reports and analyze all campaigns.
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Pros
  • Web analytics
  • Reporting
  • Comparing segment/parts
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  • Being the owner of your own analytics data
  • Tracking on session levels including personal data (with consent)
  • Raw data export of the analytics data
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Cons
  • Lesser fields to populate
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  • Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to.
  • Tag Manager: not all tags/triggers are possible yet to what we are used to.
  • Are more progressive payment model: more little steps to buy a plan.
  • Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to.
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Likelihood to Renew
I would love to use and recommend this.
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No answers on this topic
Support Rating
No answers on this topic
We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
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Alternatives Considered
I like etracker better than Bound. I feel the UI and info are easier and cleaner.
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I can sum it up quite easy: - GA isn't that privacy friendly, something we do require on our jobboard. - Matomo is a great program with some unique features compared to Piwik, but the lay-out is - in my eyes - more cluttered. Also the different type of database makes it a bit slower Besides these two I've also checked Plausible Analytics, which is a nice package but a bit to much bare bone for us right now. Especially on the part of custom dimensions
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Return on Investment
  • It gave us good insight into where people were going/clicking on website.
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  • Piwik Pro comes pre-loaded with industry-leading capabilities and features.
  • Piwik Pro has an easy-to-use interface because of its simple design.
  • Piwik Pro reports are incredibly customizable, easy to use, and worthwhile.
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ScreenShots

Piwik PRO Screenshots

Screenshot of the Piwik PRO customer data platformScreenshot of a core reportScreenshot of the dashboardScreenshot of a funnel reportScreenshot of a user flow reportScreenshot of the tag manager