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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pivotal Tracker

    Score7.2 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A

    Wrike

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

    $240

    per year 2 users (minimum)

    Pricing
    Pivotal TrackerWrike
    Editions & Modules
    No answers on this topic
    Wrike Free
    $0
    per month per user
    Wrike Team
    $10
    per month (billed annually) per user (2-15 users)
    Wrike Business
    $25
    per month (billed annually) per user (5-200 users)
    Wrike Enterprise
    Request a quote
    per month per user
    Pinnacle
    Request a quote
    per month per user
    Offerings
    Pricing Offerings
    Pivotal TrackerWrike
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Every premium plan begins with a 14-day trial period.
    More Pricing Information
    Community Pulse
    Pivotal TrackerWrike
    Considered Both Products
    VMware by Broadcom
    Chose Pivotal Tracker
    I have used a number of systems like Pivotal Tracker over the last 15 years. I have had several occasions to use Wrike separate from and alongside Pivotal Tracker. Wrike was more difficult to use and seems to either be locked down by permissions, so I had to "fight" to do my …
    Incentivized
    Chose Pivotal Tracker
    Pivotal Tracker keeps users 'close' to the software project(s) by allowing users to understand, in plain words, the tasks and expectations of each software release, whereas other tools are either way too close to the source code or require an extensive amount of maintenance. …
    Incentivized
    Wrike
    Chose Wrike
    Trello is free which is a huge perk. Basecamp is great for simple project management/tasks but not as good for full project management needs.
    Incentivized
    Chose Wrike
    I have used Jira, Pivotal Tracker, and Kanbanpad. We used Jira and Pivotal Tracker in conjunction with Wrike. In essence, Wrike provided a great client/project management tool, while Jira and Pivotal helped us track bugs and keep on track with our SaSS application, respectively.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    91%
    Would buy again
    669 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    462 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    93%
    Happy with the feature set
    683 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    319 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    370 Answers
    Features
    Pivotal TrackerWrike
    Project Management
    Comparison of Project Management features of Pivotal Tracker and Wrike
    Feature
    Pivotal Tracker
    -
    Ratings
    Wrike
    8.0
    758 Ratings
    4% above category average
    Task Management00 Ratings9.0752 Ratings
    Resource Management00 Ratings8.3635 Ratings
    Gantt Charts00 Ratings8.8531 Ratings
    Scheduling00 Ratings8.1657 Ratings
    Workflow Automation00 Ratings8.5643 Ratings
    Team Collaboration00 Ratings8.8751 Ratings
    Support for Agile Methodology00 Ratings7.3391 Ratings
    Support for Waterfall Methodology00 Ratings8.4348 Ratings
    Document Management00 Ratings7.3633 Ratings
    Email integration00 Ratings7.3569 Ratings
    Mobile Access00 Ratings8.1550 Ratings
    Timesheet Tracking00 Ratings7.6345 Ratings
    Change request and Case Management00 Ratings7.723 Ratings
    Budget and Expense Management00 Ratings7.4266 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Pivotal Tracker and Wrike
    Feature
    Pivotal Tracker
    -
    Ratings
    Wrike
    7.8
    264 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.21 Ratings
    Invoicing00 Ratings7.31 Ratings
    Project & financial reporting00 Ratings7.5260 Ratings
    Integration with accounting software00 Ratings8.3152 Ratings
    Best Alternatives
    Pivotal TrackerWrike
    Small Businesses
    monday dev
    Score8.9 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Planview AgilePlace
    Score9.9 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Planview AgilePlace
    Score9.9 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pivotal TrackerWrike
    Likelihood to Recommend
    8.0
    (32 ratings)
    8.8
    (792 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.1
    (99 ratings)
    Usability
    6.0
    (1 ratings)
    8.4
    (114 ratings)
    Availability
    -
    (0 ratings)
    7.9
    (22 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (19 ratings)
    Support Rating
    8.0
    (9 ratings)
    6.7
    (88 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (5 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (32 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (11 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    7.8
    (14 ratings)
    Professional Services
    -
    (0 ratings)
    6.7
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    User Testimonials
    Pivotal TrackerWrike
    Likelihood to Recommend
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
    Read full review
    Wrike
    Wrike is well-suited for content creation, review, and management. I can't speak to other types of work it can be suitable for because I use it as a writer only, but I would recommend it to other people in content creation fields who have to work with a team. A friend of mine is an editor at the local newspaper, and I think some features of Wrike would make her editing tasks a little easier and promote more cohesion in her team.
    Incentivized
    Read full review
    Pros
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
    Read full review
    Wrike
    • different views to accommodate different users workflow
    • predecessors and successors to tie tasks together and adjust dates as a group
    • Being able to see other people's workloads so when I am planning my projects for the upcoming quarter, I can set a project delivery date that is better suited to workload and is more realistic
    Incentivized
    Read full review
    Cons
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
    Read full review
    Wrike
    • Templating.
    • For example, let's say we are onboarding a new client. There are certain tasks that need to be done. It would be great to be able to create a new project and have certain tasks preloaded.
    • Importing.
    • Importing may seem easy, but there is so much nuance to it. The fact that you need to make sure the parent task comes before child tasks is very difficult to do without the help of AI. Also, I am not sure it is possible if you have a thousand tasks to import, to make sure that you have a folder structure and parent/child tasks.
    • I also find that the documentation is lacking and the 2 import methods lacking as well.
    • Customize my inbox. When I log into Wrike, my Inbox is the first thing I see, but this doesn't show the full picture of what I want it.
    Incentivized
    Read full review
    Likelihood to Renew
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Wrike
    I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
    Incentivized
    Read full review
    Usability
    VMware by Broadcom
    It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
    Incentivized
    Read full review
    Wrike
    The platform is intuitive, easy to navigate, and flexible enough to accommodate the complexity of payer contracting workflows. Features such as custom workflows, automated reminders, and real-time collaboration make it simple for our team to stay aligned and efficient. Wrike allows us to track negotiations and related tasks without needing extensive training or technical expertise, which has driven adoption across departments and ensured consistent usage.
    Incentivized
    Read full review
    Reliability and Availability
    VMware by Broadcom
    No answers on this topic
    Wrike
    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review
    Performance
    VMware by Broadcom
    No answers on this topic
    Wrike
    Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
    Incentivized
    Read full review
    Support Rating
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
    Read full review
    Wrike
    During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
    Incentivized
    Read full review
    In-Person Training
    VMware by Broadcom
    No answers on this topic
    Wrike
    We had staff in person provide some training
    Incentivized
    Read full review
    Online Training
    VMware by Broadcom
    No answers on this topic
    Wrike
    I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
    Incentivized
    Read full review
    Implementation Rating
    VMware by Broadcom
    No answers on this topic
    Wrike
    There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
    Read full review
    Alternatives Considered
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
    Read full review
    Wrike
    We use both monday.com and Wrike. While Monday does have a better user interface, Wrike allows us to have more visibility into tasks where multiple people are collaborating. And also to receive project brief-ins and requests for new projects. We use both differently and I would say for us Wrike is more the collaboration tool than the day to day individual task management tool - and it works great.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    VMware by Broadcom
    No answers on this topic
    Wrike
    company purchase
    Incentivized
    Read full review
    Scalability
    VMware by Broadcom
    No answers on this topic
    Wrike
    The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
    Read full review
    Professional Services
    VMware by Broadcom
    No answers on this topic
    Wrike
    I do not use professional services.
    Incentivized
    Read full review
    Return on Investment
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
    Read full review
    Wrike
    • Wrike has improved our resource management significantly.
    • Wrike has improved the request intake process for us.
    • One negative impact of using Wrike is that we had to include Workato for some customised automations, which were not supported by Unito, but this can be on a need-to basis.
    Incentivized
    Read full review
    ScreenShots

    Wrike Screenshots

    Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows