Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per month
SAP Build
Score 8.5 out of 10
N/A
SAP Build is a business application development and automation solution with a comprehensive suite of low-code, pro-code, and generative AI tools. SAP Build is for developers, IT professionals, and business users/citizen developers who want to create and customize business applications.
$1.82
per month per user
Pricing
Pipefy
SAP Build
Editions & Modules
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
SAP Build Process Automation - Standard User
$1.82
per month per user
SAP Build Process Automation - Advanced User
$15
per month per user
SAP Build Process Automation - Attended Automation
$534
per month
SAP Build Process Automation - Unattended Automation
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
SAP Build is a strong and reliable partner with a rich FAQ and consulting power. New features make sense and are easy to distribute within the team and to end users. The community is nice, and there are many discussions on product development, shared solutions, and productivity improvements. UI is also one of the strongest points.
Comparing to other RPA Tools, SAP Build automation lacks enough user guidance.
Licensing is a little bit confusing.
From a technical perspective, older versions of the automation part are not always stable, but the other services (workflow, business rules, apps, etc.) are much more stable.
The SAP Build Apps is definitely getting better, however it is still not as easy to use and complete as some other solutions. This makes it a bit harder to use for Functional Consultants for example. SAP Build Process automation on the other hand is so easy, that everybody can build processes in it.
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
Bubble.io is more user-friendly in comparison with SAP AppGyver. The latter being practically a free tool provides enough functionality to achieve results though while Bubble.io doesn't let you export your projects without a paid subscription. Bubble.io has great initial tour and tutorial integrated into the platform that can be handy for any new beginner while SAP AppGyver can be a little overwhelming.
Our processes are more organized and we are not missing any steps.
We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
We are able to keep track of customer billing changes easier.
