A solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation.
Socialflow was acquired by Piano in 2022, and is now a Piano solution.
N/A
Zoho Social
Score 8.9 out of 10
N/A
Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…
$0
per month per user
Pricing
Piano Amplifier
Zoho Social
Editions & Modules
No answers on this topic
Free
$0
per month per user
Standard
$15
per month per user
Professional
$40
per month per user
Premium
$65
per month 3 users
Agency
$320
per month 5 users
Agency Plus
$460
per month 5 users
Offerings
Pricing Offerings
Piano Amplifier
Zoho Social
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Add Ons
Users at $10 / user / month
Brands $10 / brand / month
Discount available for annual pricing.
More Pricing Information
Community Pulse
Piano Amplifier
Zoho Social
Features
Piano Amplifier
Zoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Piano Amplifier
5.0
Ratings
43% below category average
Zoho Social
8.2
Ratings
6% above category average
Boolean keyword searches
5.10 Ratings
00 Ratings
Filtering out noise/spam
4.60 Ratings
00 Ratings
Sentiment analysis
5.10 Ratings
8.00 Ratings
Broad channel coverage
5.10 Ratings
8.40 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Piano Amplifier
5.1
Ratings
45% below category average
Zoho Social
8.8
Ratings
9% above category average
Content planning and scheduling
5.10 Ratings
9.20 Ratings
Audience targeting
5.10 Ratings
8.40 Ratings
Content optimization
5.10 Ratings
8.80 Ratings
Workflow management
5.10 Ratings
00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Piano Amplifier
5.0
Ratings
45% below category average
Zoho Social
8.6
Ratings
8% above category average
Automated routing and prioritization
5.10 Ratings
8.30 Ratings
Customer interaction histories
4.60 Ratings
8.80 Ratings
Bulk actions
5.10 Ratings
00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Piano Amplifier
5.1
Ratings
41% below category average
Zoho Social
8.8
Ratings
13% above category average
Lead generation
5.10 Ratings
8.50 Ratings
Content marketing
5.10 Ratings
9.10 Ratings
Paid media management
5.10 Ratings
00 Ratings
Campaigns and promotions
5.10 Ratings
00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Piano Amplifier
5.7
Ratings
39% below category average
Zoho Social
9.3
Ratings
10% above category average
Twitter
5.10 Ratings
9.30 Ratings
Facebook
5.10 Ratings
9.20 Ratings
LinkedIn
5.10 Ratings
9.20 Ratings
Google+
9.00 Ratings
9.30 Ratings
Instagram
5.10 Ratings
9.30 Ratings
Pinterest
5.10 Ratings
00 Ratings
YouTube
5.10 Ratings
00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Piano Amplifier
5.1
Ratings
43% below category average
Zoho Social
8.4
Ratings
6% above category average
Campaign success analytics
5.10 Ratings
8.60 Ratings
Real-time tracking
5.10 Ratings
00 Ratings
Competitor analysis
5.10 Ratings
8.20 Ratings
Account management
Comparison of Account management features of Product A and Product B
SocialFlow is good on paper but in my personal experience it is clunky, doesn’t do what you want it to, and their support team doesn’t take your issues seriously. I wouldn’t recommend this if you work on tight timeframes as it has a scattergun approach to posting on Facebook. I would like to think that my experiences are due to me not having thorough training, but I am not sure if this is the case.
n a crowded landscape of scheduling software options, this particular solution stands out as a beacon of simplicity and user-friendliness. What truly sets it apart is its ability to strike a delicate balance between ease of use and content flexibility. Unlike some other platforms that may impose restrictions on content size and compromise quality during scheduling, this software manages to preserve the integrity of the content while offering an intuitive interface.
Unique algorithm does not just 'time' posts, it helps determine the optimal time for posts to be distributed. Its why all the major publishers like NYT, WSJ, Conde Nast, Mashable, etc. use SocialFlow to distribute its social content.
Dashboard gives insight into which posts perform best.
It's streamlined and simple and not overly or unnecessarily feature-laden.
Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
The Calendar view displaying published posts would be a great feature. You can view published posts displayed in a list, but when scheduling and arranging posts based on a calendar, seeing upcoming posts as well as past posts can be very helpful.
I am enjoying using Zoho Social and I look forward to really unwrapping what it has to offer. I need to be able to essentially offload all my social media posting and work so that I can do the actual work of sewing clothes, which is what my business actually does. This way, I can spend a few weeks making different types of content while also sewing clothes and post the content in a way that builds a story for my business and is entertaining.
I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association. What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
I think it provides good value for money, a streamlined, intuitive, user friendly platform, with lots of features I'm still discovering. The social media publishing is easy and effective to use. We would love to see the monitoring feature included in the basic package but for the price you can't ask much more, really
I give this rating as overall support for Social footprint analysis to identify and benchmark the competitor's social presence. Extraction of retrospective data from identified social channels. Complex query building with defined subsets of keywords to gauge social buzz. Analysis of historic datasets with a detailed classification that offered insights into the marketing efforts and messaging patterns.
The guys at Zoho are amazing. They are always in touch and are willing to help. They regularly send support emails to find out how they can help. They send tips and information on updates. When you need help, they don't hesitate to call. Support is really great from Zoho.
SocialFlow stacks up against others by : 1. Event registrations, participation and promotions, companies highlighting their sessions, speakers, and delegations of different countries drove the event-specific volumes 2. Using Twitter as the primary platform and mainly constituted mentions around registrations, participations, promotions of sessions/panels, and opinions on the same 3. Discussions around the event’s annual themes, the new ‘Davos Manifesto’ and posts expressing delight for being invited, participation confirmations, and comments on different sessions/panel promotions drove the positive coverage 4. During-Event and Post-Event periods saw companies shift their focus to highlight sessions and panel discussions aligned more toward business-driven themes
Zoho Social is more practical. It has the features we need. We just want to share content on our social media accounts and view the post-share stats. The integration process is easy, the sharing process is easy, and these are the key features we need at the moment. Also, we can manage our team and responsibilities by Zoho Social's permission system quite efficiently.