The Phenom Talent Experience Management (TXM) Platform, from Phenom People in Ambler is a cloud-deployed applicant tracking and recruiting platform with built-in talent analytics, manager tools, and employee retention features as well.
Phenom’s TXM platform provides companies with a unified solution which includes a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. Phantom TXM uses artificial intelligence (AI) to drive…
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SeekOut
Score 5.5 out of 10
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SeekOut is a people-first platform that helps organizations hire, grow, and retain great talent. They aim to empower companies with a clear picture of their current and future talent by combining internal and external data backed by actionable analytics.
Phenom TXM provides an easy-to-use, well-flowing landing page to front our ATS (SmartRecruiters). It integrates well with SR and enables potential candidates to view our open roles across multiple locations, job types, and skill levels. It allows them to sign up to receive notifications based on their preferred criteria, and they can also save job listings they're interested in. Once set up, ideally, it works well. Any edits required are slow and costly - engaging with representatives from Phenom and resolving queries is time-consuming and usually requires multiple follow-ups. Because Phenom centrally controls the site, we're unable to make even small edits quickly.
Diversity teams use this, and powerfilters are very helpful. When looking for volume, Seek out other terms to find relevant profiles well. For example, it might map other candidates with similar terms at the end of the pool search. Also, the bias reducer filter helps make sure there is less bias towards a hiring manager and the recruiters.
This platform tends to give you applicants who are not necessarily looking for new opportunities. I have had people be upset that I contacted them or sought them out on LinkedIn. This can be troublesome when the only thing I am trying to do is find qualified applicants. I need active people, who dont mind a cold call
Candidate usability is fairly straightforward and the platform is easy to engage with. There are multiple ways to search and filter roles, including status, location (including city/individual location, as well as DC/Store/Head Office, etc.), role type, and department. Usability from a website management perspective is lacking due to the centrality of control over the content.
Using SeekOut is very intuitive. Lots of multi-select boxes, toggle switches, and keyword boxes. If you have any experience with LinkedIn Recruiter, SeekOut is not a far jump in learning how to use it effectively. I will say that adding candidates to projects doesn't necessarily feel like an intuitive process after you've been redirected to LinkedIn to look at a candidate's profile
We have not needed to get in touch with the support team during our time using SeekOut because someone else in our company takes care of that matter. Overall, we have been very satisfied with the ease of use and self-sufficiency of SeekOut and have not found the need to contact the support team.
We had an online tarining with all the recruiters. The trainer was very good, and enthusiast as well. He explained everything very detailed, showed how to search which kind of functions are in Seekout. He showed the program by using examples of search. We could ask questions at the end, and he told that we can contact him any time.
Once the licenses were purchased we were sent an email to activate our account. From there we had full access to the platform and a training was set up. Since I had used SeekOut previously I understood the dynamics of the platform and was able to use it instantly.
When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.
While I have not evaluated any other products similar to SeekOut, I am aware Hireology, Entelo, GEM, and others. We have not gone down the path to review these as for now SekOut has covered most of objectives needed. The information provided for both email and phone, along with diversity settings to search have been very helpful for our team.
