Percona Kubernetes Operators vs. Salesforce Lightning Platform

Production ready, robust DB solution built for Kubernetes envs, we was able, for the first time, to ship production db workloads inside k8s. Be sure to check differences with "traditional" MySQL and other clustering solutions. Also be sure to match it with proper k8s storage solutions.

We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.

• Easy and fast deployment.
• A reliable, fully automated, high-available db lifecycle management solution.
• Exaustive documentation.
• Production ready.

• Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
• Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
• Parent/Child account hierarchy exists which is helpful.
• Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
• Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.

Incentivized

• Some differences compared to "traditional" MySQL solution.
• Had some hard times trying to use it combined with pre-existing techs like WordPress, Magento, etc.
• The specific k8s environment features can have an impact on it, like the storage solutions offered by the cloud vendor.

• Can be cumbersome: takes multiple clicks to get where you need to go
• Lightning is slower than original Salesforce, and it is very noticeable
• The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it

Incentivized

Easy and fast deployment. A reliable, fully automated, high-available db lifecycle management solution. It requires a bit of learning time for people new to operators ecosystem.

UI can be quite complex, but the more that is required will bring more complexity. Can handle complexity and variety very well, but makes ground-level views harder when not knowing full extent of functionality. Finding new functionalities can be difficult to pinpoint on some pages

Incentivized

Well documented, there was no need to contact support.

Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.

Incentivized

For a long time we struggled finding a viable solution to migrate our existing db workloads inside Kubernetes. Before "operators era" proper db workloads required manual management, of course that easily raised administrative overhead. Then the future started to be brighter with the introduction of operators and the "official" Oracle's MySQL Operator, then Presslab's one, finally Percona's operator. Compared to other operators, the last one allowed us to ship production db workloads inside k8s.

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

• It allowed us to use k8s on our entire infrastructure.
• Decreased administrative overhead around our db services.
• As it is an open source technology, it cut down our db pricings.

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized