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Pega Platform vs. Tricentis Test Automation for ServiceNow (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Platform

    Score5.7 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $35

    per month per user* (or $0.45 per case**)

    Tricentis Test Automation for ServiceNow (discontinued)

    Score7.9 out of 10
    N/ATricentis' solution for testing ServiceNow workflows, Tricentis Test Automation for ServiceNow, is a scoped application within the user's Now Platform, boasting a familiar interface equipped with a centralized dashboard to view test plans, suites, cases, and results.

    $1,200

    Pricing
    Pega PlatformTricentis Test Automation for ServiceNow (discontinued)
    Editions & Modules
    Low-code Factory Edition
    $35
    per month per user* (or $0.45 per case**)
    Standard Edition
    $90
    per month per user* (or $0.80 per case**)
    Enterprise Edition
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Pega PlatformTricentis Test Automation for ServiceNow (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    Pega PlatformTricentis Test Automation for ServiceNow (discontinued)
    Considered Both Products
    Pegasystems
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Pega PlatformTricentis Test Automation for ServiceNow (discontinued)
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pega Platform and Tricentis Test Automation for ServiceNow (discontinued)
    Feature
    Pega Platform
    8.8
    62 Ratings
    7% above category average
    Tricentis Test Automation for ServiceNow (discontinued)
    -
    Ratings
    Dashboards9.061 Ratings00 Ratings
    Standard reports8.661 Ratings00 Ratings
    Custom reports8.660 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Pega Platform and Tricentis Test Automation for ServiceNow (discontinued)
    Feature
    Pega Platform
    7.8
    65 Ratings
    7% below category average
    Tricentis Test Automation for ServiceNow (discontinued)
    -
    Ratings
    Process designer8.064 Ratings00 Ratings
    Process simulation6.056 Ratings00 Ratings
    Business rules engine9.064 Ratings00 Ratings
    SOA support9.050 Ratings00 Ratings
    Process player9.447 Ratings00 Ratings
    Support for modeling languages5.46 Ratings00 Ratings
    Form builder9.658 Ratings00 Ratings
    Model execution6.055 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Pega Platform and Tricentis Test Automation for ServiceNow (discontinued)
    Feature
    Pega Platform
    9.0
    50 Ratings
    7% above category average
    Tricentis Test Automation for ServiceNow (discontinued)
    -
    Ratings
    Social collaboration tools9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Pega Platform and Tricentis Test Automation for ServiceNow (discontinued)
    Feature
    Pega Platform
    4.4
    9 Ratings
    60% below category average
    Tricentis Test Automation for ServiceNow (discontinued)
    -
    Ratings
    Content management4.49 Ratings00 Ratings
    Automation Testing
    Comparison of Automation Testing features of Pega Platform and Tricentis Test Automation for ServiceNow (discontinued)
    Feature
    Pega Platform
    -
    Ratings
    Tricentis Test Automation for ServiceNow (discontinued)
    8.2
    1 Ratings
    3% below category average
    Record and Automate00 Ratings7.31 Ratings
    Multi-Browser Testing00 Ratings9.11 Ratings
    Mobile Testing00 Ratings6.41 Ratings
    Test Scheduling00 Ratings9.11 Ratings
    Test Management00 Ratings8.21 Ratings
    CI/CD Tool Integration00 Ratings6.41 Ratings
    Integrated Version Control00 Ratings8.21 Ratings
    Parallel Testing00 Ratings9.11 Ratings
    Object Recognition00 Ratings8.21 Ratings
    Data-Driven Testing00 Ratings9.11 Ratings
    Testing Collaboration00 Ratings9.11 Ratings
    Real Device Testing00 Ratings7.31 Ratings
    Testing Reports & Analytics00 Ratings9.11 Ratings
    Best Alternatives
    Pega PlatformTricentis Test Automation for ServiceNow (discontinued)
    Small Businesses
    IBM Blueworks Live
    Score8.9 out of 10
    BrowserStack
    Score8.6 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score7 out of 10
    BlazeMeter
    Score8.1 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score9.7 out of 10
    Tricentis Tosca
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pega PlatformTricentis Test Automation for ServiceNow (discontinued)
    Likelihood to Recommend
    6.0
    (73 ratings)
    7.3
    (1 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (7 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Pega PlatformTricentis Test Automation for ServiceNow (discontinued)
    Likelihood to Recommend
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Discontinued Products
    If anyone need an automation and testing tool, Tricentis Test Automation for ServiceNow is one of best application for this demand. It has user friendly interface. Also easy to use and even non technical colleagues can use it. It has support for some applications especially AI integration really exciting. And it can work cloudbased.
    Incentivized
    Read full review
    Pros
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Discontinued Products
    • Easy to use
    • User friendly interface
    • Can work on cloudbased
    Incentivized
    Read full review
    Cons
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Discontinued Products
    • It should support more functions
    • Pricing should be less
    • Hard to set up
    Incentivized
    Read full review
    Likelihood to Renew
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    Discontinued Products
    • Pros: Decrease our effort time to testing
    • Pros: Support many platforms on testing
    • Cons: It is really hard to set up
    Incentivized
    Read full review
    ScreenShots

    Tricentis Test Automation for ServiceNow (discontinued) Screenshots

    Screenshot of Tricentis Test Automation for ServiceNow is a scoped application within the Now Platform. It is equipped with a centralized dashboard to view test plans, suites, cases, and results. Reports with pass/fail, screenshots, and result files, to find what is needed in the ServiceNow environment.Screenshot of Tricentis Test Automation for ServiceNow’s test on demand. The developer’s console is used to playback tests in real time and locally on a desktop.Screenshot of The Case Creator generates test cases based off ServiceNow configuration changes. It generates cases for business rules, UI policies, UI actions, and tables. Case Creator can generate test cases for net new functionality, and be used to maintain existing test cases when there are changes to the configuration.Screenshot of The point-and-click Recorder is used to generate test cases from user actions. It’s also Service Portal compatible. The Recorder is used to translate test steps into lay terms.Screenshot of Tricentis Test Automation for ServiceNow includes a log, screenshot, and video capture with every execution. Line errors are defined for easier debugging. If a visual is preferred, a video recording of the execution can be viewed, to watch the behavior of the test execution.