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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Platform

    Score5.7 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $35

    per month per user* (or $0.45 per case**)

    Shopify Flow

    Score9.2 out of 10
    N/AShopify Flow is used to create custom workflows that automate tasks in an ecommerce store and across apps, without needing to code. It also lets users connect existing apps together to complete more jobs. Typical tasks carried out by Shopify Flow include automating inventory tasks like reordering and restocking, to managing fraud concerns.N/A
    Pricing
    Pega PlatformShopify Flow
    Editions & Modules
    Low-code Factory Edition
    $35
    per month per user* (or $0.45 per case**)
    Standard Edition
    $90
    per month per user* (or $0.80 per case**)
    Enterprise Edition
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Pega PlatformShopify Flow
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    Pega PlatformShopify Flow
    Considered Both Products
    Pegasystems
    No answer on this topic
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Pega PlatformShopify Flow
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pega Platform and Shopify Flow
    Feature
    Pega Platform
    8.8
    62 Ratings
    7% above category average
    Shopify Flow
    -
    Ratings
    Dashboards9.061 Ratings00 Ratings
    Standard reports8.661 Ratings00 Ratings
    Custom reports8.660 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Pega Platform and Shopify Flow
    Feature
    Pega Platform
    7.8
    65 Ratings
    7% below category average
    Shopify Flow
    -
    Ratings
    Process designer8.064 Ratings00 Ratings
    Process simulation6.056 Ratings00 Ratings
    Business rules engine9.064 Ratings00 Ratings
    SOA support9.050 Ratings00 Ratings
    Process player9.447 Ratings00 Ratings
    Support for modeling languages5.46 Ratings00 Ratings
    Form builder9.658 Ratings00 Ratings
    Model execution6.055 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Pega Platform and Shopify Flow
    Feature
    Pega Platform
    9.0
    50 Ratings
    7% above category average
    Shopify Flow
    -
    Ratings
    Social collaboration tools9.050 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Pega Platform and Shopify Flow
    Feature
    Pega Platform
    4.4
    9 Ratings
    60% below category average
    Shopify Flow
    -
    Ratings
    Content management4.49 Ratings00 Ratings
    User Ratings
    Pega PlatformShopify Flow
    Likelihood to Recommend
    6.0
    (73 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (7 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Pega PlatformShopify Flow
    Likelihood to Recommend
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Shopify
    Automatically highlights and holds potentially fraudulent orders:        - Based on the order risk level analyzed by Shopify (low, medium or high), Shopify Flow then interprets different actions to proceed with. Sending real-time alert emails based on the event conditions to designated teams.
    Incentivized
    Read full review
    Pros
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Shopify
    • Review high-risk orders before capturing payment.
    • Automate product inventory management
    • Automate notices to eCommerce operations for special events such as sharp increase of product reviews crossing a threshold
    Incentivized
    Read full review
    Cons
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Shopify
    • User permissions are not granular. A user can get full access to read and write or none.
    • The event change log records minimum information and does not last for more than 72 hours in Shopify.
    Incentivized
    Read full review
    Likelihood to Renew
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Shopify
    No answers on this topic
    Usability
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Shopify
    No answers on this topic
    Support Rating
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Shopify
    No answers on this topic
    Online Training
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Shopify
    No answers on this topic
    Implementation Rating
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Shopify
    No answers on this topic
    Alternatives Considered
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Shopify
    In my experience, Shopify Flow is very easy to use. It is free if you have a Shopify Plus license. At this time of writing, Shopify Flow can already integrate with some 3rd party apps and more is coming. I think there is high growth potential for Shopify Flow.
    Incentivized
    Read full review
    Return on Investment
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    Shopify
    • Saving customer service team 15 hours monthly
    • Reduce inventory backfill issues to 0
    • Reducing fraud orders by 80%
    Incentivized
    Read full review
    ScreenShots