Paypro Workforce Management vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paypro Workforce Management
Score 9.7 out of 10
N/A
Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
SmartRecruiters
Score 9.7 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.N/A
Pricing
Paypro Workforce ManagementSmartRecruiters
Editions & Modules
No answers on this topic
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
Paypro Workforce ManagementSmartRecruiters
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$1,000
Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
Paypro Workforce ManagementSmartRecruiters
Features
Paypro Workforce ManagementSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paypro Workforce Management
-
Ratings
SmartRecruiters
8.6
Ratings
7% above category average
Job Requisition Management00 Ratings9.80 Ratings
Company Website Posting00 Ratings9.90 Ratings
Publish to Social Media00 Ratings7.50 Ratings
Job Search Site Posting00 Ratings8.00 Ratings
Customized Application Form00 Ratings9.70 Ratings
Resume Management00 Ratings5.60 Ratings
Duplicate Candidate Prevention00 Ratings9.60 Ratings
Candidate Search00 Ratings8.10 Ratings
Applicant Tracking00 Ratings9.90 Ratings
Collaboration00 Ratings9.60 Ratings
Task Creation and Delegation00 Ratings9.90 Ratings
Email Templates00 Ratings9.70 Ratings
User Permissions00 Ratings9.70 Ratings
Notifications and Alerts00 Ratings9.90 Ratings
Reporting00 Ratings1.70 Ratings
Best Alternatives
Paypro Workforce ManagementSmartRecruiters
Small Businesses
When I Work
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Score 8.6 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Medium-sized Companies
When I Work
When I Work
Score 8.6 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Enterprises
Hubstaff
Hubstaff
Score 9.3 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Paypro Workforce ManagementSmartRecruiters
Likelihood to Recommend
9.0
(0 ratings)
7.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
6.0
(0 ratings)
Usability
9.0
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
9.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
7.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Paypro Workforce ManagementSmartRecruiters
Likelihood to Recommend
Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
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SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
  • Reports, building/adding to reports, and exporting to Excel was a plus
  • The search bar was always on the screen to search any employee--very accessible
  • Viewing employee information and pay history was very accessible and can be customized
  • Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending
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  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
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Cons
  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
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  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
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Likelihood to Renew
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
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I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
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I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
No answers on this topic
Rarely is there an issue and if the product is down, it typically is restored quickly.
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Performance
No answers on this topic
I have no complaints about performance. The system works virtually flawless.
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Support Rating
Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
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Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
No answers on this topic
Quick and easy to learn.
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Implementation Rating
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
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It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered
Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.
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We previously used SnapHire which required a different account for each of our brands, and SmartRecruiters has been a vast improvement for our business in integrating our brands onto one applicant tracking site. This improves both the recruiter and hiring manager experience, and is much more user-friendly for tracking job approvals and postings, and tracking candidates through their applications.
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Scalability
No answers on this topic
No explanation really, just a great product.
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Return on Investment
  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
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  • SmartRecruiters has unified the approach of my recruiting team, so everyone is processing their jobs the same way, which gives me the confidence that my payroll system will be loaded correctly.
  • SmartRecruiters has offered me integrations with electronic signatures, background checks, and job boards so that I don't have to manage multiple platforms to see recruitment/hiring information.
  • SmartRecruiters has given me the ability to see at-a-glance how we are doing in recruiting and our application volume to see how well our efforts are working.
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ScreenShots

SmartRecruiters Screenshots

Screenshot of a candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of how SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of an example of the routine task automation that frees up hiring teams to focus on making great hires and delivering a better candidate experience.Screenshot of where to find and discover qualified talent while getting the most from the advertising budget.