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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paymo

    Score8.5 out of 10
    N/APaymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into each other to co-exist under the same roof.

    $0

    Up to 10 users

    Rocketlane

    Score9.8 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
    Pricing
    PaymoRocketlane
    Editions & Modules
    Free
    $0
    Up to 10 users
    Small Office
    $11.95
    per user/per month
    Business
    $18.95
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    PaymoRocketlane
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree version available for freelancers.—
    More Pricing Information
    Community Pulse
    PaymoRocketlane
    Considered Both Products
    ProfitSolv
    No answer on this topic
    Rocketlane
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    PaymoRocketlane
    Project Management
    Comparison of Project Management features of Paymo and Rocketlane
    Feature
    Paymo
    5.9
    9 Ratings
    26% below category average
    Rocketlane
    8.4
    7 Ratings
    9% above category average
    Task Management3.59 Ratings9.07 Ratings
    Resource Management5.36 Ratings8.06 Ratings
    Gantt Charts4.43 Ratings8.06 Ratings
    Scheduling7.06 Ratings9.04 Ratings
    Team Collaboration4.16 Ratings10.07 Ratings
    Support for Waterfall Methodology7.82 Ratings5.06 Ratings
    Document Management5.06 Ratings8.07 Ratings
    Email integration5.04 Ratings9.06 Ratings
    Mobile Access5.37 Ratings00 Ratings
    Timesheet Tracking9.09 Ratings9.06 Ratings
    Budget and Expense Management8.88 Ratings00 Ratings
    Workflow Automation00 Ratings8.07 Ratings
    Support for Agile Methodology00 Ratings9.05 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Paymo and Rocketlane
    Feature
    Paymo
    9.2
    3 Ratings
    20% above category average
    Rocketlane
    -
    Ratings
    Quotes/estimates8.93 Ratings00 Ratings
    Invoicing9.93 Ratings00 Ratings
    Project & financial reporting8.93 Ratings00 Ratings
    Best Alternatives
    PaymoRocketlane
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaymoRocketlane
    Likelihood to Recommend
    8.0
    (10 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    PaymoRocketlane
    Likelihood to Recommend
    ProfitSolv
    Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
    Incentivized
    Read full review
    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
    Incentivized
    Read full review
    Pros
    ProfitSolv
    • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
    • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
    • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
    Incentivized
    Read full review
    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
    Read full review
    Cons
    ProfitSolv
    • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
    • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
    Incentivized
    Read full review
    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
    Read full review
    Likelihood to Renew
    ProfitSolv
    No answers on this topic
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
    Read full review
    Usability
    ProfitSolv
    It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.
    Incentivized
    Read full review
    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
    Read full review
    Support Rating
    ProfitSolv
    Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.
    Incentivized
    Read full review
    Rocketlane
    No answers on this topic
    Alternatives Considered
    ProfitSolv
    We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
    Incentivized
    Read full review
    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
    Read full review
    Return on Investment
    ProfitSolv
    • Gives me more accurate time that I've spent on projects compared to older methods I've used.
    • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
    • Forces you to stay on top of jobs, which can lengthen the time to complete something
    Incentivized
    Read full review
    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
    Read full review
    ScreenShots

    Paymo Screenshots

    Screenshot of List View.Screenshot of Table View.Screenshot of Gantt Chart View.Screenshot of Full Task Details.Screenshot of Team Scheduling.Screenshot of Leave Planner.

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents