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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paycom

    Score7.4 out of 10
    N/APaycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.N/A

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Pricing
    PaycomSAP SuccessFactors HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PaycomSAP SuccessFactors HCM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PaycomSAP SuccessFactors HCM
    Considered Both Products
    Paycom
    Chose Paycom
    While Paycom is by far more user-friendly than any SAP system, it fails to measure up to any other HRIS options available.
    Incentivized
    SAP
    Chose SAP SuccessFactors HCM
    Better LMS than Paycom
    Oracle didn't offer enough to make tye switch worth it.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    317 Answers
    94%
    Would buy again
    624 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    290 Answers
    95%
    Delivers good value for the price
    468 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    321 Answers
    92%
    Happy with the feature set
    613 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    228 Answers
    85%
    Lived up to sales and marketing promises
    271 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    220 Answers
    79%
    Implementation went as expected
    357 Answers
    Features
    PaycomSAP SuccessFactors HCM
    Human Resource Management
    Comparison of Human Resource Management features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    7.8
    390 Ratings
    1% below category average
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    Employee demographic data9.0354 Ratings8.4509 Ratings
    Employment history8.5340 Ratings8.1519 Ratings
    Job profiles and administration8.2341 Ratings7.7495 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.1341 Ratings8.0469 Ratings
    Organizational charting7.3261 Ratings8.1532 Ratings
    Organization and location management7.5298 Ratings7.9473 Ratings
    Compliance data (COBRA, OSHA, etc.)7.3283 Ratings7.6289 Ratings
    Payroll Management
    Comparison of Payroll Management features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    8.0
    402 Ratings
    0% above category average
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    Pay calculation9.1390 Ratings7.8234 Ratings
    Support for external payroll vendors6.447 Ratings7.1208 Ratings
    Off-cycle/On-Demand payment8.713 Ratings7.4204 Ratings
    Benefit plan administration8.0338 Ratings7.4196 Ratings
    Direct deposit files9.8389 Ratings7.6196 Ratings
    Salary revision and increment management7.1323 Ratings8.2252 Ratings
    Reimbursement management7.2219 Ratings7.7183 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    7.7
    354 Ratings
    4% below category average
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    Approval workflow7.8337 Ratings8.4310 Ratings
    Balance details7.4338 Ratings8.0265 Ratings
    Annual carry-forward and encashment7.8282 Ratings8.0230 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    8.8
    402 Ratings
    9% above category average
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    View and generate pay and benefit information9.8395 Ratings8.4341 Ratings
    Update personal information9.6398 Ratings8.9444 Ratings
    View company policy documentation8.6354 Ratings7.8293 Ratings
    Employee recognition7.3192 Ratings7.6263 Ratings
    View job history8.9316 Ratings8.2427 Ratings
    Asset Management
    Comparison of Asset Management features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    4.9
    26 Ratings
    49% below category average
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Tracking of all physical assets4.926 Ratings8.43 Ratings
    HR Reporting
    Comparison of HR Reporting features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    6.7
    346 Ratings
    11% below category average
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    Report builder7.2340 Ratings6.9438 Ratings
    Pre-built reports7.2337 Ratings6.5408 Ratings
    Ability to combine HR data with external data5.855 Ratings6.3329 Ratings
    Onboarding
    Comparison of Onboarding features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    7.8
    342 Ratings
    1% below category average
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    New hire portal8.0339 Ratings7.7344 Ratings
    Manager tracking tools7.6293 Ratings7.7322 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    5.5
    199 Ratings
    36% below category average
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    Corporate goal setting4.236 Ratings8.3409 Ratings
    Individual goal setting6.9186 Ratings8.4456 Ratings
    Line-of sight-visibility4.835 Ratings8.0367 Ratings
    Performance tracking6.2195 Ratings8.1427 Ratings
    Performance Management
    Comparison of Performance Management features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    7.0
    247 Ratings
    11% below category average
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    Performance plans7.4228 Ratings8.2464 Ratings
    Performance improvement plans7.0216 Ratings8.0394 Ratings
    Review status tracking7.5222 Ratings8.1433 Ratings
    Review reminders7.1228 Ratings8.1437 Ratings
    Multiple review frequency6.0204 Ratings8.1351 Ratings
    Succession Planning
    Comparison of Succession Planning features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    6.8
    34 Ratings
    14% below category average
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    Create succession plans/pools9.124 Ratings7.8303 Ratings
    Candidate ranking6.830 Ratings7.7286 Ratings
    Candidate search5.833 Ratings7.9292 Ratings
    Candidate development5.429 Ratings7.7270 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Paycom and SAP SuccessFactors HCM
    Feature
    Paycom
    5.7
    239 Ratings
    30% below category average
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    Job Requisition Management5.8214 Ratings7.9360 Ratings
    Company Website Posting5.2211 Ratings7.7341 Ratings
    Publish to Social Media4.8169 Ratings7.7297 Ratings
    Job Search Site Posting5.3196 Ratings7.6328 Ratings
    Duplicate Candidate Prevention6.3185 Ratings7.3299 Ratings
    Applicant Tracking5.4219 Ratings7.8343 Ratings
    Notifications and Alerts7.1225 Ratings7.9349 Ratings
    Best Alternatives
    PaycomSAP SuccessFactors HCM
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaycomSAP SuccessFactors HCM
    Likelihood to Recommend
    7.9
    (425 ratings)
    8.3
    (641 ratings)
    Likelihood to Renew
    8.9
    (23 ratings)
    9.2
    (41 ratings)
    Usability
    9.1
    (24 ratings)
    8.0
    (153 ratings)
    Availability
    9.1
    (2 ratings)
    9.9
    (6 ratings)
    Performance
    9.1
    (2 ratings)
    8.9
    (6 ratings)
    Support Rating
    9.1
    (52 ratings)
    7.4
    (29 ratings)
    In-Person Training
    6.4
    (1 ratings)
    9.1
    (2 ratings)
    Online Training
    9.1
    (2 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    8.2
    (7 ratings)
    6.7
    (15 ratings)
    Configurability
    9.1
    (2 ratings)
    8.0
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.2
    (3 ratings)
    Ease of integration
    5.5
    (1 ratings)
    6.8
    (420 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.0
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    9.0
    (4 ratings)
    8.9
    (5 ratings)
    Vendor pre-sale
    9.0
    (4 ratings)
    8.0
    (5 ratings)
    User Testimonials
    PaycomSAP SuccessFactors HCM
    Likelihood to Recommend
    Paycom
    It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
    Incentivized
    Read full review
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    Pros
    Paycom
    • I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
    Incentivized
    Read full review
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
    Read full review
    Cons
    Paycom
    • I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
    • I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
    Incentivized
    Read full review
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    Likelihood to Renew
    Paycom
    Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
    Incentivized
    Read full review
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
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    Usability
    Paycom
    The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
    Incentivized
    Read full review
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
    Read full review
    Reliability and Availability
    Paycom
    They are very dependable and I have never experience any outages
    Incentivized
    Read full review
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    Performance
    Paycom
    Yes, Paycom's performance is excellent, no issues.
    Incentivized
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    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
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    Support Rating
    Paycom
    Our TSR has been wonderful to work with. Every step of the
    way he was quick to respond and answer any questions we had. I knew I could
    reach him at any time (day or night) and he would be available to assist.
    Implementing a new HRIS system is obviously a huge task and I contribute all
    our success to our rep Kurt! Of course, with any implementation, there were
    bumps along the way and issues. But I always knew we would work as a team to
    get those issues figured out. Working in the Paycom system has been smooth and
    easy to learn and I enjoy the employee self-service interface. Our managers
    have had positive things to say and are all excited about the changes we have
    been able to make to our organization due to Paycom being implemented.
    Incentivized
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    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
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    In-Person Training
    Paycom
    They were a sales person and not really a good trainer.
    Incentivized
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    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
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    Online Training
    Paycom
    All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
    Read full review
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
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    Implementation Rating
    Paycom
    Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
    Read full review
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
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    Alternatives Considered
    Paycom
    We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
    Incentivized
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    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
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    Contract Terms and Pricing Model
    Paycom
    No answers on this topic
    SAP
    Not applicable.
    Incentivized
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    Scalability
    Paycom
    They are not able to meet our current needs
    Incentivized
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    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
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    Professional Services
    Paycom
    No answers on this topic
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
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    Return on Investment
    Paycom
    • I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
    Incentivized
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    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
    Read full review
    ScreenShots

    Paycom Screenshots

    Screenshot of a new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of IWant, which is a command-driven AI engine in a single database, for instant access to employee data.Screenshot of Direct Data Exchange®, which takes a detailed pulse of how employees interact with Paycom. It automatically assigns a dollar value of savings based on Ernst & Young research.

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot