Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.
N/A
Saba TalentSpace
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Halogen Software offers a cloud-based talent management suite that includes recruiting, performance management, learning and development, succession planning and compensation programs. It is optimized for mid-sized businesses.
It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
I think it's a good platform for tracking and monitoring goals, feedback, and development. We don't use the 1:1 meeting feature, however, I can see how that would be valuable for many organizations. I do like that it is very customizable, however, that also presents problems in that sometimes forms and/or processes can be a bit challenging to create easily and quickly.
I think that it's just really user friendly on both sides, the employer and the employee side. I think from the employer side, once you get a niche of it and how it works, it's really easy to troubleshoot on your own. At least from my experience, you rarely have to call your contact because it's just so easy to try to figure out on your own. And on the employee side, I feel like the fact that we get to see what employees see, but before we put anything out really helps us help them if they are running into any issues. But typically when we do send something out, we just did our performance reviews, no issues whatsoever. It kind of takes you step by step. I feel like it just does a really good job of seamlessly taking people step by step in every process throughout whatever they're doing in Paycom.
I think their Support Center is great! All of their Customer Service Representatives are knowledgeable, friendly, and able to troubleshoot any and all issues I've had in the past. I am very impressed with the breadth of knowledge that each representative has - every time I've called them, they were able to resolve my problem.
Halogen's dashboard is very user-friendly. The dashboard allows the user to sort, filter, and manipulate data in order to create compelling reports.
Version 18 of Halogen looks very sleek and is user-friendly. With simple instruction, employees are able to log in, enter their goals, and review their performance using the navigation menu on the left. Also from an administrator's perspective, it is very easy to navigate on the back-end.
We wish that Paycom would offer more hands-on help. A lot of our specialist is great in helping us to resolve whatever issues that we have. However, it's just a list of steps to get there. It's not necessarily like, "hey, here you go, here's the resolution to your problem." So if we don't already understand how to do something, providing steps doesn't necessarily clear that understanding up or provide any clarification.
Additionally, I find that for our organization in particular, we have specific niches within it that Paycom doesn't really address or has any solution on how to address it. It just remains unresolved to this day and we continue to have errors in that area.
When creating Evaluation Processes the limitations around the number of Goals that will push over to the form can be frustrating to some departments/positions. Only the first 10 will automatically come over.
The ability to attach any Documents that you have saved within Halogen should have a way to link to any Feedback that is entered in through Feedback Central.
The file size of and media that is attached to a Learning Activity or Path could be increased to accommodate more elaborate videos/presentations.
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
At this point, I would also love to see what other systems have to offer. But we have gotten to a place in which our employee population understands the system, our HR Managers can all use the back end, and for the most part it works for our staff. I am always very pleased with Halogen's customer support, constant upgrades, and think the system is continuously improving and have been pleased-to-date.
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
Halogen is very intuitive and provides very clean work-space ... lots of white space and modern layouts. There is more than one way to accomplish your action, too!
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
We only purchased the appraisal module and without the other modules offered, you are really limited in what you can do and the process becomes much more involved with needing to maintain information across multiple platforms. We found that they charge for everything and call it "consulting." We poured so much money and time into a system that was just overkill for what we really needed.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
I have used other systems in the past and I like that Halogen provides everything in one space. I would like to see a more developed way to report training, not in the LMS, but I think that for the most part that Halogen is a robust system that is superior to its competition.
I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.
Consistent goal setting and monthly 1:1 conversations across our entire company - especially as it relates to our sales teams. Consistent 1:1 dialogue and process has driven a more focused coaching conversation for a positive impact on our sales pipeline and close rate. This has been the biggest impact we have realized from the system.
On-demand learning availability for all employees. We partnered with LinkedIn Learning for content that is easily searchable and viewable by all employees at any time through the Learning platform in Halogen. Employees engaging in learning activities has significantly increased.
