Paubox Email Suite vs. Webroot Email Security Powered by Zix

We use the solution to ensure emails are encrypted end-to-end. The solution determines encryption status between the email providers and will step in to add additional layers of encryption as necessary. Additionally, with inbound email protection, the solution can detect impersonation attempts. They also have a DLP module that can be used to detect emails being sent with sensitive information in them.

Incentivized

I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.

Incentivized

• Seamlessly chooses regular email when supported by our customer, and a secure messaging portal when not.
• Integrates easily and transparently with existing email tools.
• Reasonably priced.

Incentivized

• Makes it easy for those receiving emails to create an account and retrieve the email.
• Peace of mind knowing emails are secure, and can be tracked.
• Monitoring inbound email threats is easy.
• Support has been very quick resolving or explaining support tickets I've created.

Incentivized

• A little setup involved, but the support team was very helpful.

Incentivized

• Ease of use. Other competitors platform is WAY easier to use and customize.
• You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
• The Zix Protect platform is a complete joke to customize and use.

Incentivized

It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Incentivized

It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.

Incentivized

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

Incentivized

I selected Paubox and Google Workspace (formerly G Suite) to use together in tandem because I heard reviews and feedback from many other business owners in my field that these two programs worked the best individually and interfaced seamlessly best together as a pair. The chorus from my industry screamed "G Suite plus Paubox" so after cursory research of other services, I subscribed to both services without seriously considering any other options and never regretted the choice for a second. They work every bit as well both together and independently as was promised to me.

Incentivized

Proofpoint is a major player in this space, and I believe their product is overall superior to Webroot Email Security. However, the price is much higher for products like Proofpoint, which has made it difficult to fit that into our budget. We really like using the outbound email encryption feature of Zix, and I think that has some serious competitive advantages over something like Proofpoint, and so it is nice to have that all in one platform.

Incentivized

• Easy to use.
• Compliance with secure email is not an issue.

Incentivized

• Users have improved at identifying spam.
• Fewer false positives are coming through.
• It has identified a lot of security holes from vendors (e.g. most vendors using outdated extensions that we are now able to block, creating a discussion with our users).

Incentivized