Paubox Email Suite vs. SpamHero

It is well-suited where you have access to manage your business's own domain settings. It is well-suited to medical professionals requiring send/receive email encryption of PHI/PII in compliance with HIPAA. It is less well-suited to solo users than group users, due to Paubox's requirement to buy licenses in sets of 3 (requiring you to pay $120x3=$360 yearly for 3 licenses, even if you only need 1 license).

Incentivized

This is a good solution for a small or medium business that gets a ton of spam. I’ve had users spam bombed several times in recent years and was able to tighten filters to prevent them from receiving so much subscription mail. For the price it’s a great value and while it doesn’t have the same feature set of services 5x the cost it’s a great entry point into email filtering.

• Email encryption.
• Impersonation detection.
• Email DLP.

Incentivized

• Filters email
• email audit
• Standard filtering and custom rules
• Low price point

• Only drawback was the actual setup in Outlook was a little tricky. I called support and they made it easy.

Incentivized

• Some emails still get through
• Strong filtering options delay delivery
• Email limit is high, but it’s easy to worry about going over

The online Interface is fairly straightforward and easy to admin. New features have been added since I started using it and we’ve always been able to find and release false positives when that does happen. Very Easy to find, release and approve-list emails and changes settings from the web interface.

Paubox is much easier to use than other software we have tried. Once it's installed, we almost forget about it.

Incentivized

• Paubox provided a plug-n-play solution, requiring no extra development, so the switchover cost was very low.
• By integrating with our existing support system, Paubox added no overhead to our customer support.
• The user experience is great for the vast majority of our customers (those whose email provider supports TTL encryption), so customer satisfaction remains high.

Incentivized

• Saves time
• Prevents scams
• Reduces email clutter