TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PaperCut

    Score8.4 out of 10
    N/APaperCut Software headquartered in Melbourne offers their suite of print and output management solutions including PaperCut NG as well as embedded software to supply hardware integration.

    $425

    One Time Fee

    Tungsten Capture

    Score8 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    PaperCutTungsten Capture
    Editions & Modules
    25 Users
    $425.00
    One Time Fee
    75 Users
    $605.00
    One Time Fee
    150 Users
    $840.00
    One Time Fee
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    PaperCutTungsten Capture
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    PaperCutTungsten Capture
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Esker
    Score10 out of 10
    Enterprises
    No answers on this topic
    iManage Work
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaperCutTungsten Capture
    Likelihood to Recommend
    7.6
    (5 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.3
    (2 ratings)
    5.0
    (1 ratings)
    User Testimonials
    PaperCutTungsten Capture
    Likelihood to Recommend
    PaperCut Software
    PaperCut has replaced our pharos system which was a huge project. PaperCut manages all of our printers extremely well and does have lots of options for setting them up the way you want to.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    PaperCut Software
    • Schedule print jobs.
    • Environmentally friendly.
    • History recall.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    PaperCut Software
    • Integration with Google Cloud Print never really worked for us.
    • Sometimes the job log reports are hard to follow.
    • The PaperCut application sometimes requires a machine reboot when connection to the print server is lost.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    PaperCut Software
    No answers on this topic
    Tungsten Automation (formerly Kofax)
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    PaperCut Software
    No answers on this topic
    Tungsten Automation (formerly Kofax)
    It's good.
    Incentivized
    Read full review
    Support Rating
    PaperCut Software
    The user community for PaperCut is smaller than other products we use in HR, IT, marketing and project management. We had an account manager assigned to us. Whenever we had any issues we would email him. The account manager was acting as an interface with the developers and other teams. The response times were reasonable.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Haven't really used their support yet
    Incentivized
    Read full review
    Alternatives Considered
    PaperCut Software
    Print Audit is a similar set-up that boasts about server-based architecture and how they are using a reputable and current business model (you can google the articles to see the propaganda), but ultimately it falls short when compared to PaperCut. PaperCut is just easier to use once everything has been installed. You don't even think about it anymore and it becomes part of your entire computer, which is exactly what I want when printing. This is something that is a no-brainer and doesn't get in my way. Print Audit got in my way and wasn't worth the hassle.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    PaperCut Software
    • Cost effective
    • Better managing of costs to print.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots