Pantheon vs. WP Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pantheon
Score 8.6 out of 10
N/A
Pantheon is a WebOps platform where marketers and developers collaborate to drive results. The vendor states that with Pantheon, site owners maximize their capacity to update website design and functionality, responding to market trends, catering to consumer behavior, and adding real value to the business's bottom line. Today, companies compete on the basis of digital experiences, and the best results emerge from an agile build-test-learn process. Whether it's publishing content,…
$29
per month
WP Engine
Score 8.9 out of 10
N/A
WP Engine is a website hosting service built to host WordPress for companies of any size, with features such as daily backups, firewall,SSL, and proprietary caching technology.
$25
*Per Month
Pricing
PantheonWP Engine
Editions & Modules
Basic
$29
per month
Performance
$114
per month
Elite
Contact for quote
Startup
$25.00
*Per Month
Growth
$95.00
*Per Month
Scale
$241.00
*Per Month
Offerings
Pricing Offerings
PantheonWP Engine
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*Pricing for annual contract.
More Pricing Information
Community Pulse
PantheonWP Engine
Best Alternatives
PantheonWP Engine
Small Businesses
ManageWP
ManageWP
Score 10.0 out of 10
Flywheel
Flywheel
Score 9.9 out of 10
Medium-sized Companies
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.6 out of 10
Pantheon
Pantheon
Score 8.6 out of 10
Enterprises
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.6 out of 10
Pantheon
Pantheon
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PantheonWP Engine
Likelihood to Recommend
8.0
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
3.0
(0 ratings)
Usability
9.8
(0 ratings)
10.0
(0 ratings)
Support Rating
10.0
(0 ratings)
7.7
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
PantheonWP Engine
Likelihood to Recommend
Great Cloud-based coordination platform which offers the team excellent capabilities on easy workflow management, multiple project activity tracking and easy to monitor all the project assets from one desk. Pantheon offers the best content management tools, strategic on development project life cycle management is excellent and the reporting features with Pantheon are effective and useful real-time data analytical capability.
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New users to WordPress can rejoice with a very hands-off hosting approach. If 100% uptime is not essential, you can get breakneck speeds with minimal tinkering using their platform. If you need to get up and running quickly and scale as required, the cost-benefit is here, although you need to pay a lot to get the most from it.
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Pros
  • Effective use of our codebase deployment and implementation.
  • The dashboard functionality and general stability and security are excellent.
  • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
  • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
  • The team offers excellent assistance and help for chat.
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  • I love the database backups and how quickly & easy it is to restore from an old backup point. This gives me & my clients confidence that any change can be rolled back.
  • The built in caching & CDN mean that I have to spend less time worrying about the speed of the server & site. The caching has some side-effects that take getting used to (on-page dynamic PHP code sometimes needs to be moved to API endpoints), but this is true for most caching systems.
  • They have really good support for multiple environments. It's very easy to have separate production & staging environments. It's also very simple to deploy from staging to production, making product launches and large scale website copy changes much easier to coordinate.
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Cons
  • Pricing structure has too large of a jump between Basic and Performance plans
  • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
  • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
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  • The user interface is not very intuitive, which means new staff members require more training than I'd like.
  • The way they manage production/development servers and FTP access is somewhere between nebulous and tragically unique.
  • Their premium pricing is surely worthwhile, but it is significantly higher than virtually all of their competitors, without much obvious distinction in feature sets.
  • Some very basic features like spinning up a second instance require a PHONE CALL to their BILLING department to enable. What is this, 1990?
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Likelihood to Renew
The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
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I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
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Usability
Monitoring of project development is very easy using a dashboard with its integration capability, showing all processes in a single screen which is easy to use and also easy to navigate through. A powerful tool that allows testing to be carried on without the user noticing any changes to the system and a highly interactive tool for groups and project members.
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It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
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Support Rating
Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
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Support is generally great. Enterprise support is fantastic, with little to no wait times. I find that chat support can almost always take care of the problem without escalating to a ticket for a higher level of troubleshooting. The chat support for many other hosting providers can only handle basic issues. This is a big bonus for us to get quick and helpful answers.
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Implementation Rating
Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
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No answers on this topic
Alternatives Considered
Acquia was terrible. We use DigitalOcean for some all-purpose computing needs and Platform.sh for an application that does more computing and high-throughput processing where we do not want page views (API calls) to count against our usage.
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For Acquia and AEM the major differentiator was the cost for WPEngine was significantly lower and we could use the more common WordPress CMS. AEM is better for large marketing sites that integrate with the Abobe Marketing Cloud and we didn't feel we could support Drupal on Acquia. AWS EC2 is a viable option if you are going to self support and maintain your own WordPress experts. We felt that the value from WPEngine was they handled the support and the WordPress security patches and knowledge beyond simple theme usage. Pantheon was the closest in matching but we felt with our large installs that the hosting model for WPEngine was more cost-effective than the Container architecture for Pantheon
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Return on Investment
  • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
  • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
  • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
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  • Positive: We've been able to scale up more easily as adding new sites has been easier.
  • Positive: The load speed improvements we saw were immediate and have not let up.
  • Negative: Adding advanced security and other tools to a multiple sites is expensive.
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ScreenShots

Pantheon Screenshots

Screenshot of Find out in seconds if your site is ready to launch. Use Launch Check to get recommendations and discover site issues fast with our report based on over 50 automated checks.Screenshot of Our Developer Dashboard has everything you need to build, launch, and run Drupal and WordPress sites. Interface via SFTP or Git, deploy and scale your sites, and access tools like backups and one-click core updates. Easily add team members and control access.