TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pantheon

    Score8.6 out of 10
    N/APantheon is a WebOps platform where marketers and developers collaborate to drive results. The vendor states that with Pantheon, site owners maximize their capacity to update website design and functionality, responding to market trends, catering to consumer behavior, and adding real value to the business's bottom line. Today, companies compete on the basis of digital experiences, and the best results emerge from an agile build-test-learn process. Whether it's publishing content,…

    $29

    per month

    Pricing
    Pantheon
    Editions & Modules
    Basic
    $29
    per month
    Performance
    $114
    per month
    Elite
    Contact for quote
    Offerings
    Pricing Offerings
    Pantheon
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Pantheon
    Considered Both Products
    Pantheon
    Chose Pantheon
    Acquia was terrible. We use DigitalOcean for some all-purpose computing needs and Platform.sh for an application that does more computing and high-throughput processing where we do not want page views (API calls) to count against our usage.
    Incentivized
    Chose Pantheon
    Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on …
    Incentivized
    Chose Pantheon
    We use several hosting solutions depending on the client needs or what they were already setup on. Pantheon is very similar to them and offers similar services however one of the main features we use is the Multidev service which allows us to test pieces of work separately and …
    Incentivized
    Chose Pantheon
    I found Cloudways to be a better solution for our needs in comparison to Pantheon. With their integration of multiple hosting providers we had a wider selection of locations to choose from and finally a server nearer to our core audience.
    Incentivized
    Chose Pantheon
    Pantheon dashboard is leaner and faster. Pantheon cost is lower comparatively.
    Incentivized
    Chose Pantheon
    Linode is good if you want to keep control of the infrastructure, webservers, etc. However, if you want to forget about it and focus in your website content; Pantheon will make your life much easier. acquia support system is terrible, it is slow and they send outdated …
    Incentivized
    Chose Pantheon
    The differentiating advantage that Pantheon has is the incredibly intuitive workflow UI, with seamless GIT integrations between each environment: Dev, Test, and Live.
    Incentivized
    Chose Pantheon
    Much more comfortable with Pantheon, more user-friendly and completely moved to the next generation development tools.
    Incentivized
    Chose Pantheon
    Pantheon stacks up fairly equally, and we chose Pantheon originally because, at the time of making our decision, they were the best partner for our business size, and who could help us through challenges that VIP could not. Today, we are with VIP as that was a faster and more …
    Incentivized
    Chose Pantheon
    Pantheon unlike the above platforms is very easy to use the features and even on initial features configuration and also the deployment on Cloud is excellent. Pantheon has great data and other marketing content management capabilities through Cloud services and the …
    Incentivized
    Chose Pantheon
    A lot of the other providers on this list are different from each other with very different target audiences. The only thing Pantheon can compare with is managed WordPress hosting, WordPress-related support, and hosting on Google Compute Engine. Pantheon wins hands down in …
    Incentivized
    Chose Pantheon
    GoDaddy can't compete with Pantheon's speed, support, and backed tools. We built a WordPress site for a client in Pantheon, they insisted on us moving it to their existing GoDaddy account, and within three months, they paid us to move it back to Pantheon because of the site's …
    Incentivized
    Chose Pantheon
    Pantheon is great because I can do everything and anything needed as a developer to get my clients satisfied. Drupal is the main CMS we use on Pantheon, and my experience has been pretty positive so far. I manage WordPress sites on my own, and that's easier to maintain for most …
    Incentivized
    Chose Pantheon
    Pantheon is leaps and bounds ahead of its competition in platform reliability, support, and platform features. The most important factor for us is uptime and support response times.
    Incentivized
    Chose Pantheon
    Pantheon provides stellar premium hosting for Drupal and WordPress. The platform is highly performant. Support is responsive and knowledgeable. System-enforced best practices improve site stability alongside rock-solid platform reliability. However, Pantheon absolutely charges …
    Incentivized
    Chose Pantheon
    Pantheon compares well with uptime but far exceeds RackSpace when it comes to ease of use.
    Incentivized
    Chose Pantheon
    Pantheon offers an advantage over WP Engine and Flywheel by offering hosting support for both Drupal and WordPress websites. Pantheon's pricing model could be much more competitive, however. Pantheon ended up winning out over Media Temple in World Literature Today's hosting …
    Incentivized
    Chose Pantheon
    Our former hosting company was DreamHost. While we loved DreamHost, especially since it was free for nonprofits, we were always flying by the seat of our pants developing and updating plugins on the live website. Pantheon's multi-dev platform allows us to work on several …
    Incentivized
    Chose Pantheon
    Pantheon's use of Git is much better than WP Engine, and Pantheon's interface is better. However, Pantheon costs more and would likely suit medium to larger organizations.
    GoDaddy's dedicated WordPress offering is much more restrictive compared with Pantheons and suits …
    Incentivized
    Chose Pantheon
    Pantheon has been only the product I have had experience within my entire working career. It performs effectively with great ROI on the overall production of our company. The deployment process was easy, and all our team members had less time learning how it operates. I have …
    Incentivized
    Chose Pantheon
    I have no experience with similar products though Pantheon has proven to be the best WebOps. It has all tools that we require in website infrastructure from development to launching. Our teamwork has enabled us to create websites that have boosted the growth of our organization …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    55 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    55 Answers
    User Ratings
    Pantheon
    Likelihood to Recommend
    8.0
    (68 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    9.8
    (29 ratings)
    Support Rating
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    Pantheon
    Likelihood to Recommend
    Pantheon
    Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
    Incentivized
    Read full review
    Pros
    Pantheon
    • Effective use of our codebase deployment and implementation.
    • The dashboard functionality and general stability and security are excellent.
    • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
    • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
    • The team offers excellent assistance and help for chat.
    Incentivized
    Read full review
    Cons
    Pantheon
    • Pricing structure has too large of a jump between Basic and Performance plans
    • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
    • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
    Incentivized
    Read full review
    Likelihood to Renew
    Pantheon
    The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
    Incentivized
    Read full review
    Usability
    Pantheon
    Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
    Incentivized
    Read full review
    Support Rating
    Pantheon
    Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
    Incentivized
    Read full review
    Implementation Rating
    Pantheon
    Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
    Incentivized
    Read full review
    Alternatives Considered
    Pantheon
    Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
    Incentivized
    Read full review
    Return on Investment
    Pantheon
    • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
    • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
    • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
    Incentivized
    Read full review
    ScreenShots

    Pantheon Screenshots

    Screenshot of Find out in seconds if your site is ready to launch. Use Launch Check to get recommendations and discover site issues fast with our report based on over 50 automated checks.Screenshot of Our Developer Dashboard has everything you need to build, launch, and run Drupal and WordPress sites. Interface via SFTP or Git, deploy and scale your sites, and access tools like backups and one-click core updates. Easily add team members and control access.